Adebukola Aminat Akufie

• Promote physical well-being by supporting clients in engaging in regular exercise routine activities suited to their abilities.
• Documentation of all daily activities and changes in behavior patterns.
• Assist patients with bathing, grooming, dressing, and oral hygiene care.
• Assist clients with daily living needs to maintain self-esteem and general wellness.
• Administering medication as directed.
• Transported clients to medical and dental appointments and also community outings.

• Implementing Nursing plans and follow up on nursing recommendations.
• Assist with daily living activities, running errands, and household chores.
• Handles and transport client to medical appointment as assigned in timely manner.
• Educates family members about client on relevant topics to support independent living as directed by the supervisor.
• Replaced bandages, dressings, and binders to care for wounds and encourage healing.

• Cook meals and assist client with eating tasks to support healthy nutrition.
• Maintained clean, safe, and well-organized patient environment.
• Tracking and documenting clients overall health and well-being including vital signs.

• Obtaining and Inputting clients tax information using tax forms.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Sorting and posting out clients tax refunds.
• Managed filing system, and data entry as directed.
• Assist with other tasks assigned by the manager.

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• Introducing and implementing a system of regular quality audits, leading to the delivering of optimum services to the patients.
• Ensuring hospital protocols is being followed by staff.
• Recruited and trained new members of guest service team.
• Ensuring compliance with rules and regulations of the National Health Insurance Scheme (NHIS),
• Preparing and submission of detailed report regarding assignment and on going investigations to the team lead.

• Supervise and evaluate assigned staff members and newly hired front desk officers.
• Liaising with HMO's to facilitate pre-authorization and verification of insurance coverage for patients.
• Preparing and coordinating of proper documentation and billing procedures for HMO patients,
• Resolving any billings and coverage dispute with the HMO's to facilitate timely payment for services rendered to patients.
• Collation and submission of claims for service rendered to HMO on monthly basis.
• Evaluate staff performance and provide trainings to address inefficiencies.
• Representing the hospital and attending HMO meetings to stay updated on HMO's regulations required to ensure adherence to hospital and HMO standard.
• Coordinating of checks drive to ensure no HMO is owing the hospital.

• Entering and updating patients information into the system
• Maintained accurate patient records record
• scheduling patient appointment.
• Receiving of incoming calls and sending reminders to patient for their appointment