Adegoke Eledumo
Ontario,CA
Summary
Dynamic and results-driven professional with extensive experience as a Lead Ramp Service Agent at Arikair. Proven expertise in aircraft marshalling and ramp safety procedures, enhancing operational efficiency and customer satisfaction. Recognized for problem-solving abilities and effective team communication, leading to improved turnaround times and seamless service delivery.
Overview
2026
2026
years of professional experience
Work History
Lead Ramp Service Agent
Arikair
Lagos, Nigeria
02.2023 - 11.2025
- Supervised ramp operations to ensure timely aircraft arrivals and departures.
- Trained team members on safety protocols and equipment handling procedures.
- Coordinated loading and unloading of baggage, cargo, and freight efficiently.
- Monitored weather conditions to adapt service strategies for operational continuity.
- Resolved operational issues swiftly to minimize delays and maintain customer satisfaction.
- Established an effective communication system between different teams on the ramp, improving coordination efforts and response time during critical situations.
- Implemented process improvements that enhanced turnaround times at the ramp.
Ramp Agent
Air Peace
Lagos
01.2020 - 2023
- Operated ground support equipment to facilitate efficient aircraft turnaround.
- Executed baggage handling procedures to ensure timely loading and unloading.
- Collaborated with team members to maintain safety and security standards on the ramp.
- Conducted pre-flight checks on equipment to ensure operational readiness.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
Sales Representatives
Dstv Installations & Repairs
Lagos Nigeria
2016 - 2020
- Developed strong customer relationships to understand needs and provide tailored solutions.
- Conducted product demonstrations to effectively showcase features and benefits to clients.
- Managed sales pipeline, ensuring timely follow-ups and maximizing conversion rates.
- Collaborated with installation teams to ensure seamless delivery of services and customer satisfaction.
Education
Bachelor of Science - Finance
University of Lagos
Lagos, Nigeria 01.2016
Skills
- Aircraft marshalling
- Ground support equipment operation
- Airport security regulations
- Baggage handling
- Hazardous materials handling
- Load planning
- Ramp safety procedures
- Problem-solving
- Dependable and responsible
- Heavy lifting
- Flexible schedule
Timeline
Lead Ramp Service Agent
Arikair
02.2023 - 11.2025
Ramp Agent
Air Peace
01.2020 - 2023
Sales Representatives
Dstv Installations & Repairs
2016 - 2020
Bachelor of Science - Finance
University of Lagos