Adegoke Eledumo
Ontario,CA
Summary
Dynamic and results-driven professional with extensive experience as a Lead Ramp Service Agent at Arikair. Proven expertise in aircraft marshalling and ramp safety procedures, enhancing operational efficiency and customer satisfaction. Recognized for problem-solving abilities and effective team communication, leading to improved turnaround times and seamless service delivery.
Overview
2026
2026
years of professional experience
Work History
Lead Ramp Service Agent
Arikair
02.2023 - 11.2025
- Supervised ramp operations to ensure timely aircraft arrivals and departures.
- Trained team members on safety protocols and equipment handling procedures.
- Coordinated loading and unloading of baggage, cargo, and freight efficiently.
- Monitored weather conditions to adapt service strategies for operational continuity.
- Resolved operational issues swiftly to minimize delays and maintain customer satisfaction.
- Established an effective communication system between different teams on the ramp, improving coordination efforts and response time during critical situations.
- Implemented process improvements that enhanced turnaround times at the ramp.
Ramp Agent
Air Peace
01.2020 - 2023
- Operated ground support equipment to facilitate efficient aircraft turnaround.
- Executed baggage handling procedures to ensure timely loading and unloading.
- Collaborated with team members to maintain safety and security standards on the ramp.
- Conducted pre-flight checks on equipment to ensure operational readiness.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
Sales Representatives
Dstv Installations & Repairs
2016 - 2020
- Developed strong customer relationships to understand needs and provide tailored solutions.
- Conducted product demonstrations to effectively showcase features and benefits to clients.
- Managed sales pipeline, ensuring timely follow-ups and maximizing conversion rates.
- Collaborated with installation teams to ensure seamless delivery of services and customer satisfaction.
Education
Bachelor of Science - Finance
University of Lagos
Lagos, Nigeria 01.2016
Skills
- Aircraft marshalling
- Ground support equipment operation
- Airport security regulations
- Baggage handling
- Hazardous materials handling
- Load planning
- Ramp safety procedures
- Problem-solving
- Dependable and responsible
- Heavy lifting
- Flexible schedule
Timeline
Lead Ramp Service Agent
Arikair
02.2023 - 11.2025
Ramp Agent
Air Peace
01.2020 - 2023
Sales Representatives
Dstv Installations & Repairs
2016 - 2020
Bachelor of Science - Finance
University of Lagos