Adekoya Ogunleye
Houston,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. To seek and maintain full-time position or part -time that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Musical Expert/Personal Trainer
Self Employed Services
08.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Medical Transportation Driver
BM Medical Transport
01.2018 - 06.2020
- Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
- Communicated with patients and healthcare workers in both English and [Language].
- Assisted handicapped customers to safely complete transfers between van and facility.
- Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.
Money Services Crew
Walmart
09.2017 - 07.2019
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Followed safety protocols while working, avoiding accidents and injuries.
Education
High School Diploma -
Kenwood Academy High School
Chicago, IL05.2013
Skills
- Flexibility and Mobility
- Health and wellness
- Activity Planning
- Customer Service
- Time Management
- Leadership and Coaching
- Active Listening
- Social Media Presence
listening to music, writing music and recording music
I love Gospel music for the most part but i usually write to hip hop music. I record and engineer a lot of gospel music and hip hop music. I play the keyboard and drums for my church currently. I am a very multi talented individual
Timeline
Musical Expert/Personal Trainer
Self Employed Services
08.2019 - Current
Medical Transportation Driver
BM Medical Transport
01.2018 - 06.2020
Money Services Crew
Walmart
09.2017 - 07.2019
High School Diploma -
Kenwood Academy High School