Adel Shariff
Oakland,California
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a [Job Title] role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clerk
Smoke King Smoke Shop
San Francisco, CA
07.2023 - 04.2024
- Initiated new projects that resulted in increased productivity across all departments.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Operated cash register to process cash, check, and credit card transactions.
- Generated daily reports of sales activity for management review.
- Prepared deposits according to established procedures.
- Processed customer orders promptly and accurately.
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained inventory levels of office supplies and equipment as needed.
- Compiled customer information into organized databases for easy access.
- Resolved discrepancies between invoices and purchase orders quickly.
- Verified accuracy of all paperwork prior to submission for processing.
- Provided administrative support such as scheduling appointments or meetings.
- Scanned documents into digital formats ensuring accuracy of content.
- Supported office clerical functions using word processing and other software, email and office machines.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Directed clients and guests to correct departments, rooms and staff members.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Answered telephones, directed calls and took messages.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Delivered messages and ran errands.
- Completed and mailed contracts, invoices or checks.
Security Officer
Vigilant pro
Oakland
03.2023 - 04.2024
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Performed first aid and CPR when necessary during emergency situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Verified photo IDs and tickets to allow guests passage.
Uber Driver
Uber And Lyft
Oakland, California
12.2022 - 01.2024
- Greeted customers and provided them with information about the rideshare service.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Responded to customer inquiries in a timely manner via phone or text message.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
- Assisted customers with setting up mobile payment methods for rideshare services.
- Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Arranged to pick up customers or groups.
- Inspected vehicle and personally handled routine upkeep.
- Delivered or picked up mail and packages for customers or employees.
- Notified dispatchers or company mechanics of vehicle problems.
Clerk
AutoZone
Oakland, CA
03.2020 - 05.2021
- Organized and maintained filing systems for confidential documents.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Operated cash register to process cash, check, and credit card transactions.
- Generated daily reports of sales activity for management review.
- Processed customer orders promptly and accurately.
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained inventory levels of office supplies and equipment as needed.
- Developed detailed spreadsheets to track financial data and trends.
- Compiled customer information into organized databases for easy access.
- Created memos, letters, emails, reports, presentations as requested by management.
- Provided administrative support such as scheduling appointments or meetings.
- Scanned documents into digital formats ensuring accuracy of content.
- Completed and mailed contracts, invoices or checks.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Coordinated travel arrangements for office personnel.
Education
High School Diploma -
Dewey Academy
Oakland, CA06-2020
Skills
- Typing Speed
- Information Security
- Administrative Support
- Spreadsheet development
- Patrol operations
- Security Equipment Operation
- Access Control Management
- Identification verification
- Access Control
- Emergency Management
- Stationary surveillance
- Crime Prevention
- CCTV Monitoring
- Emergency Response
- First aid and CPR certified
- Conflict de-escalation
- Theft Prevention
- Ground Patrol
- Customer Service
- Intrusion Detection
- Employee and Visitor Screening
- Database Query Software
Certification
- Security Guard card
- CPR Certification
Languages
Arabic
Professional
English
Limited
Timeline
Clerk
Smoke King Smoke Shop
07.2023 - 04.2024
Security Officer
Vigilant pro
03.2023 - 04.2024
Uber Driver
Uber And Lyft
12.2022 - 01.2024
Clerk
AutoZone
03.2020 - 05.2021
High School Diploma -
Dewey Academy
- Security Guard card
- CPR Certification
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