Summary
Overview
Work History
Education
Skills
References
Timeline
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Adelaida Ursulo

Adelaida Ursulo

Paso Robles,CA

Summary

Developing professional with strong bi-lingual communication skills. Consistently reliable and dedicated to achieving goals, and learning new skills. Customer centered mindset and contributing team member.

Overview

6
6
years of professional experience

Work History

Medical Assistant/Receptionist

Pacific Pain Physicians
07.2021 - Current
  • Monitored 20+ patients (e.g. Took temperature, Blood pressure, and other vitals signs) gather medical history and update medical records
  • Assist Physicians and Physician assistants by Setting up sterilized instruments for treatment care
  • Greet 20-30 patients while providing new patient paperwork, scanning Ids, and insurance cards
  • Multitasks a variety administrative duties including collecting copay, schedule patients accordingly and operate high volume phone calls
  • Handle patients inquiries in a timely manner.

Assistant Manager

Burger King
10.2017 - 07.2021
  • Maintained cleanliness of working area according to industry recognized standards
  • Promoted within the company to a Assistant Manger due to my reliability and trustworthiness
  • Defuse potentially angry customers with grace
  • Comfortable handling a large variety of cash and credit cards
  • In charge of 4-7 people on average during a shift
  • Responsible for balancing cash drawers and reporting to management on how each shift went.

Office Assistant

ECHO
06.2017 - 10.2017
  • Organized a variety of papers into filing cabinets by labeling the files and sorting the papers into the right categories
  • Transferred paper files on clients from years 2001-2016 into the computer to make a computer-based file system
  • Organized scanned files on the computer by labeling them individually and keeping the original paper files into locked storage
  • Maintained client confidentiality with the utmost integrity
  • Assisted with a countywide Homeless event, by updating vendor information in Excel spreadsheets
  • Required to make copies of checks donated to the shelter.

Education

High School Diploma -

Paso Robles High School
Paso Robles, CA
07.2016

Skills

  • HIPAA Compliance
  • HIPAA Guidelines
  • Referral Verification
  • Front Desk Operations
  • Bilingual in both English and Spanish

References

  • Sharon Puita, Nurse Practitioner, 805-610-6577
  • Rosy Uribe, Manager, 805-286-2593

Timeline

Medical Assistant/Receptionist

Pacific Pain Physicians
07.2021 - Current

Assistant Manager

Burger King
10.2017 - 07.2021

Office Assistant

ECHO
06.2017 - 10.2017

High School Diploma -

Paso Robles High School
Adelaida Ursulo