Yesenia Alvarado
Irving,TX
Summary
A confident, organized, reliable, hardworking individual seeking a position as a Medical Assistant/Front Desk . High enthusiasm, dedication, responsibility, and awesome work ethic will bring to any progressive, fast paced medical facility an immediate impact on production.
Knowledge of medical terminology and healthcare procedures, contributing to efficient and compassionate patient care.
Overview
6
6
years of professional experience
Work History
Medical Assistant/Receptionist
Mahendra Mahatma
05.2023 - Current
- Assisted with patient intake, ensuring accurate information collection and documentation.
- Scheduled appointments using electronic health record (EHR) systems to optimize workflow efficiency.
- Managed phone communications, addressing patient inquiries and directing calls effectively.
- Supported medical staff in preparing examination rooms and maintaining cleanliness standards.
- Processed insurance claims, verifying patient eligibility and coverage details for accuracy.
- Coordinated follow-up appointments, enhancing patient engagement and continuity of care.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Waitress/Host
Matts Rancho Martinez
08.2019 - 08.2021
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed order accuracy and timely delivery to enhance overall efficiency.
- Collaborated with kitchen staff to streamline food preparation and service flow.
- Handled cash transactions accurately, maintaining balanced cash drawer at shift end.
- Adapted quickly to high-pressure environments during peak service hours.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Answered phone calls to take orders, give information and document reservations.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Education
High School Diploma -
Nimitz High School
Irving, TXMedical Assistant Deploma - Medical Assistant
PCI Health Training Center
Dallas, TX05-2023
Skills
- Patient intake management
- Appointment scheduling
- Electronic health records
- Medical terminology
- Insurance verification
- HIPAA compliance
- Front desk operations
- Multitasking Abilities
- EMR / EHR
- HIPAA guidelines
- Team collaboration skills
- Vital signs monitoring
- Clinical documentation
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Medical Assistant/Receptionist
Mahendra Mahatma
05.2023 - Current
Waitress/Host
Matts Rancho Martinez
08.2019 - 08.2021
High School Diploma -
Nimitz High School
Medical Assistant Deploma - Medical Assistant
PCI Health Training Center