Adelaide Knight
Austin,TX
Summary
Enthusiastic Customer Service worker with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
1
1
year of professional experience
Work History
Hostess
Home Slice Pizza Shoppe
Austin , TX
2022.06 - 2022.10
- Maintained friendly, outgoing personality to promote positive work environment.
- Greeted incoming guests to escort to assigned dining area and present menus while managing a current waitlist.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
Food Runner
Alamo Drafthouse
Austin , TX
2023.06 - 2023.08
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Catering Staff Member
JuiceLand
Austin , Texas
2022.10 - 2022.10
- Assisted catering manager with setting up the event space and ensuring all necessary items were present.
- Communicated effectively with other members of the catering staff throughout events to ensure a smooth flow of operations.
- Demonstrated knowledge of products to effectively communicate with customers about questions.
Education
High School Diploma -
Mccallum High School
Austin, TX05.2024
Skills
- Warm and Welcoming
- Active Listening and Communication
- Customer Service
- Team Player
- Flexible and Adaptable
- Opening and Closing Procedures
Timeline
Food Runner
Alamo Drafthouse
2023.06 - 2023.08
Catering Staff Member
JuiceLand
2022.10 - 2022.10
Hostess
Home Slice Pizza Shoppe
2022.06 - 2022.10
High School Diploma -
Mccallum High School
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