Skilled barista and office administrator with a strong focus on customer service and effective communication. Experienced in project management and data organization, committed to creating positive environments and enhancing customer experiences.
Overview
4
4
years of professional experience
Work History
Office Administrator
Boise Rock School
Boise, ID
05.2026 - Current
Coordinated scheduling and communication between staff, students, and parents.
Handled incoming inquiries via phone, email, and in-person interactions professionally.
Answered incoming calls professionally and directed callers to appropriate personnel or department.
Implemented filing systems to enhance document organization and retrieval efficiency.
Composed correspondence such as letters, emails, memos, reports and other documents.
English Tutor
College and High School Students
Boise, Idaho
10.2025 - Current
Developed personalized lesson plans for diverse student needs and learning styles.
Fostered student confidence through tailored support and positive reinforcement strategies.
Created an encouraging environment that promoted student growth in language skills.
Delivered constructive feedback on written assignments to enhance student writing skills.
Utilized online resources and tools to enrich tutoring sessions effectively.
Barista
Starbucks
Boise, ID
05.2026 - 07.2026
Prepared and served a variety of espresso-based beverages.
Assisted customers with menu selections and special requests.
Operated coffee brewing equipment and maintained its functionality.
Maintained cleanliness and organization of the coffee shop environment.
Handled cash transactions and processed payments accurately.
Office Intern
Boise Rock School
Boise City, ID
09.2025 - 12.2025
Assisted with daily administrative tasks to support office operations.
Organized and maintained music lesson schedules for students and instructors.
Coordinated events and activities to enhance community engagement at the school.
Communicated effectively with parents regarding student progress and scheduling needs.
Barista Shift Supervisor
North Pole Coffee Company
North Pole, Alaska
06.2024 - 08.2025
Supervised daily operations of coffee preparation and customer service.
Trained new baristas on beverage preparation and equipment usage.
Resolved customer complaints, providing excellent service and solutions.
Barista
Polar Espresso
North Pole, Alaska
06.2022 - 12.2023
Assisted customers with menu selections and special requests to meet individual needs.
Engaged customers in friendly conversations to build rapport and encourage repeat visits.
Handled cash transactions accurately while processing payments to ensure smooth customer service.
Collaborated with team members to maintain smooth service flow during peak hours.
Maintained cleanliness and organization of coffee shop environment to create a welcoming atmosphere for customers.
Stocked supplies to maintain optimal inventory levels for uninterrupted service.