Adelina Fici
Staten Island,NY
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
PM Pediatric Urgent Care
05.2022 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation
- Coordinated patient scheduling, check-in, and check-out for about 50 patients a day.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records.
- Obtained payments from patients and scanned identification and insurance cards.
- Received and routed laboratory results to correct clinical staff members.
Medical Front Office Receptionist/Assistant
Primary Care - Tina Lesevic, NP
03.2021 - 09.2021
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports.
- Completed clerical duties and tasks for clinic administration.
- Greeted visitors and initiated triage processes.
- Conducted patient intake interviews, recording and documenting relevant information.
Assistant
Empire State Properties
08.2019 - 05.2020
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Developed and maintained filing systems to facilitate easy access to information.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
No Degree - Nursing - BSN GPA: 3.7
Long Island University - Brooklyn
Brooklyn, NY05.2024
High School Diploma -
Susan E. Wagner High School - Scholar's Program
Staten Island, NY06.2019
Skills
- Medical Terminology
- Records Management
- Medical Office Administration
- Insurance Verification
- HIPAA Compliance
- Proficient in EClinicalWorks Program
- Outpatient Care
- Electronic Medical Records
- Telephone Etiquette
- Attention to Detail
- Multitasking
- Microsoft Office
Clinical Experience
Medical/Surgical Floor - Maimonides Medical Center
Spring 2023 - 56 hours
- Assisting and observing with physical assessment, oral medication administration, and documentation.
- Prepared IV bags and administered insulin shots.
- Aided in monitoring, cleaning, and ambulating patients.
- Aided in post-mortem care.
Psychiatric Unit (Adult and Pediatric) - Brookdale Hospital Medical Center
Fall 2023 - 56 hours
- Observed activity and behavior of patients.
- Assisted nurses with distributing/administering medication.
- Interviewed patients about their experience and feelings.
- Observed rounds conducted by physicians.
Medical/Surgical Floor - Brooklyn Hospital Center
Fall 2023 - 100 hours
- Administered medications.
- Conducted head-to-toe assessments.
- Observed nurses in ICU.
Pediatric Floor - Brookdale Family Care Center
Fall 2023 - 40 hours
- Observed nurses' care of children.
- Aided in administering medication.
- Aided nurses in charting.
Maternity/Labor and Delivery/NICU - Flushing Hospital
Fall 2023 - 56 hours
- Conducted head-to-toe assessments on both mother and newborns.
- Observed care in NICU.
- Assisted in birth process for vaginal deliveries.
- Observed a Cesarean Section delivery
Certification
- CPR Certified by AHA
- BLS Certfied
Timeline
Medical Receptionist
PM Pediatric Urgent Care
05.2022 - Current
Medical Front Office Receptionist/Assistant
Primary Care - Tina Lesevic, NP
03.2021 - 09.2021
Assistant
Empire State Properties
08.2019 - 05.2020
No Degree - Nursing - BSN GPA: 3.7
Long Island University - Brooklyn
High School Diploma -
Susan E. Wagner High School - Scholar's Program
- CPR Certified by AHA
- BLS Certfied
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