Adeline Carbaugh
Hagerstown,Maryland
Summary
Dedicated professional with strong customer service skills, adept at multitasking in fast-paced environments. Committed to creating welcoming atmospheres and maintaining high standards for client satisfaction.
Reliable team player with expertise in client communication and complex problem-solving. Proven track record in enhancing operational efficiency and fostering positive customer experiences across diverse settings.
Knowledgeable Veterinary Assistant with solid foundation in animal care and clinical assistance. Supported veterinary procedures and maintained high standards of patient care. Demonstrated expertise in animal handling and medical record-keeping.
Veterinary professional with experience in animal care, medical support, and client communication. Skilled in assisting with procedures, administering medications, and performing lab tests. Strong focus on teamwork and adaptability ensures seamless clinic operations. Reliable and results-driven, with compassionate approach to patient care.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Bartender
The Brick Tavern
Hagerstown, MD
12.2025 - Current
- Prepared and served a wide range of beverages, ensuring high customer satisfaction.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Assisted in inventory management, tracking stock levels and ordering supplies as needed.
- Engaged with customers to create a welcoming atmosphere, enhancing their overall experience.
- Monitored customer behavior to identify potential issues and ensure a safe drinking environment.
- Implemented efficient workflow processes during peak hours to optimize service speed and quality.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Veterinary Assistant
Old Line Veterinary Urgent Care
Hagerstown, MD
05.2025 - Current
- Assisted veterinarians in administering vaccinations and medications to pets
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies
- Monitored patient vital signs during procedures, maintaining accurate records for veterinary review
- Educated pet owners on post-treatment care and nutrition requirements for their animals
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Collected patient biopsies and blood samples for laboratory analysis.
- Responded to phone calls, directing owners how best to handle emergencies
- Collaborated with team members to streamline workflow and improve patient care efficiency
- Conducted initial assessments of animals upon arrival, gathering medical histories from owners
- Managed inventory of medical supplies, ensuring timely replenishment to support clinic operations
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Handled animal restraints safely during examinations and treatments to minimize stress
- Groomed and bathed animals to maintain hygiene and appearance.
- Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
- Assisted senior staff with blood analyses and physical assessments.
- Contributed to public health by assisting in administration of vaccinations and parasite prevention treatments.
- Streamlined administrative tasks to ensure veterinary team could focus on patient care.
- Assisted veterinarians during examinations, surgeries, and procedures, ensuring smooth operation of the veterinary clinic.
- Assisted in development of treatment plans, collaborating closely with veterinarians to address specific patient needs.
- Reduced stress for animals undergoing treatment, employing gentle handling techniques and creating calm environment.
- Improved patient care with diligent follow-up calls to assess recovery of animals post-treatment.
- Streamlined patient admission and discharge processes for increased efficiency and client satisfaction.
Restaurant Manager
The Doghouse
Hagerstown, MD
02.2024 - 06.2025
- Oversaw daily restaurant operations, ensuring efficient service and high customer satisfaction.
- Trained and mentored staff on menu offerings and service standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed staff schedules to ensure adequate coverage during peak hours.
- Enforced health and safety regulations to maintain compliance and enhance guest experience.
- Analyzed sales data to identify trends and adjust promotional strategies accordingly.
- Led team meetings to communicate goals, address concerns, and enhance collaboration among staff.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Medical Assistant
The Childrens Doctor
Hagerstown, MD
01.2023 - 02.2024
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Coordinated appointment scheduling, optimizing workflow for healthcare providers.
- Administered immunizations and medications under physician supervision, adhering to safety protocols.
- Educated patients on treatment plans and preventive care, enhancing patient understanding and compliance.
- Collaborated with multidisciplinary teams to deliver comprehensive patient care and support services.
- Conducted routine diagnostic tests and recorded results, maintaining accuracy in patient records.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant
Reconstructive Foot & Ankle Institute
Hagerstown, MD
04.2021 - 03.2023
- Managed inventory of medical supplies, ensuring efficient stock levels and availability for procedures.
- Developed training materials for new staff, fostering an environment of continuous learning and improvement.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Medical Assistant
Antietam Oncology and Hematology
Hagerstown, MD
05.2018 - 03.2020
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Increased efficiency in office by implementing digital filing system for patient records.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Veterinary Assistant
Cumberland Valley Veterinary Clinic
Hagerstown, MD
02.2014 - 02.2018
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
- Increased effectiveness of pet owner communications, providing clear instructions for at-home care and medication administration.
- Supported veterinarian efforts in complex cases with detailed record-keeping and data entry for patient histories.
- Enhanced clinic operations, efficiently scheduling appointments and managing veterinarian calendars.
- Encouraged preventive care, increasing number of pets receiving timely vaccinations and health screenings.
- Prepared animals for surgery, including pre-operative care and post-operative monitoring.
- Ensured optimal animal care by assisting in surgeries, which included preparing operating rooms, sterilizing instruments, and providing post-operative care.
- Supported veterinary diagnostics, preparing samples for laboratory testing to aid in swift treatment planning.
- Enhanced client satisfaction, educating pet owners on preventative care and nutritional needs.
- Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
- Maintained medical records and documentation accurately, recording patient histories and treatment plans.
Education
High School Diploma -
Williamsport
Williamsport High School05-2009
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Outgoing personality
- Customer service expertise
- Complex Problem-solving
- Handling difficult customers
- Client communication
- Medical record-keeping
- Medication administration
- Appointment scheduling
- Animal behavior
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Bartender
The Brick Tavern
12.2025 - Current
Veterinary Assistant
Old Line Veterinary Urgent Care
05.2025 - Current
Restaurant Manager
The Doghouse
02.2024 - 06.2025
Medical Assistant
The Childrens Doctor
01.2023 - 02.2024
Medical Assistant
Reconstructive Foot & Ankle Institute
04.2021 - 03.2023
Medical Assistant
Antietam Oncology and Hematology
05.2018 - 03.2020
Veterinary Assistant
Cumberland Valley Veterinary Clinic
02.2014 - 02.2018
High School Diploma -
Williamsport