Adeline Palumbo
Hudson
Summary
Detail-oriented Certified Medical Assistant with expertise in patient care, clinical documentation, and infection control. Committed to enhancing patient outcomes and streamlining office operations.
Dedicated Certified Medical Assistant with over a decade of experience in patient care and clinical operations. Proven ability to improve patient outcomes through effective communication, attention to detail, and adherence to infection control protocols.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
CMC/HCA Willowbend Family Practice
Bedford, NH
06.2017 - Current
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Medical Assistant
Core Physicians LLC
Epping, NH
01.2010 - 06.2017
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Measured patient spirometry.
Certified Medical Assistant
Manchester Community Health
Manchester, NH
01.2003 - 01.2010
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
Certified Medical Assistant
Dr. Verani
Londonderry, NH
09.2001 - 01.2003
- Educated patients on treatment plans and medication instructions, improving adherence to care protocols.
- Prepared examination rooms by sterilizing instruments and organizing supplies for provider readiness.
- Collaborated with interdisciplinary teams to coordinate patient care and optimize service delivery.
- Conducted routine laboratory tests and processed specimens for timely diagnostic results.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
Harvard Vanguard Medical Associates
Chelmsford, MA
01.2000 - 09.2001
- Administered patient vital signs and recorded medical histories to support accurate diagnoses.
- Assisted healthcare providers with examinations and procedures, ensuring a smooth workflow.
- Managed appointment scheduling and patient follow-ups, enhancing clinic efficiency.
- Maintained electronic health records, ensuring compliance with privacy regulations and accuracy.
Education
Certified Medical Assistant - Health Sciences
Shawsheen Valley Technical High School
Billerica, MA06-2001
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Inventory and supply management
- Medical records management
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Basic life support
- Verbal and written communication
- Patient education
- Safety compliance
- Infection control
- Telephone etiquette
- Blood pressure measurement
- Schedule coordination
- Injection administration
- Medical records oversight
- Treatment setup
- HIPAA protocols
- EMR / EHR
- Direct patient care
- Immunization administration
- Medical terminology knowledge
- Reliable team player
- Patient flow management
- Procedure assistance
- Adaptable
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant
CMC/HCA Willowbend Family Practice
06.2017 - Current
Certified Medical Assistant
Core Physicians LLC
01.2010 - 06.2017
Certified Medical Assistant
Manchester Community Health
01.2003 - 01.2010
Certified Medical Assistant
Dr. Verani
09.2001 - 01.2003
Certified Medical Assistant
Harvard Vanguard Medical Associates
01.2000 - 09.2001
Certified Medical Assistant - Health Sciences
Shawsheen Valley Technical High School