Current Team Lead at Panera Bread with 3+ years of experience. Skilled in cashiering, customer service, and leadership. Able to train associates, enhance customer experiences, and promote a positive work environment.
Overview
4
4
years of professional experience
Work History
Team Lead
Panera Bread
06.2024 - Current
Trained and helped team members on company standards and procedures.
Resolved customer complaints effectively, enhancing their experience.
Promoted a positive work environment amongst my team.
Worked many different stations including cashier, drive-thru, bakery, and salad/sandwich maker.
Baked a variety of pastries and cookies, as well as prepped bagels.
Sales Associate
TJX Companies, TJmaxx
08.2022 - 04.2024
Handled cash and processed transactions efficiently.
Trained new associates on sales, customer service, and cashiering.
Organized racks and shelves to maintain visual appeal, engage customers, and promote merchandise.
Managed returns, exchanges and refunds.
Worked jewelry counter, fitting rooms, sales floor and cash.