Adelyn Hieber
Escape Gettysburg
Wilmington,NC
1
Certification
3
years of professional experience
Dynamic game master and manager with experience in training staff and fostering teamwork. Recognized for strong leadership and reliability, contributing to positive gameplay experiences and operational efficiency.
Work History
Host/Server
9 Months- Provided customer service, ensuring positive dining experiences for guests.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed seating arrangements and waitlists to optimize table turnover and flow.
- Assisted in training new staff on menu items and service standards.
Game Master/Manager
2 Years- Escorted players into game room and gave intro-speeches about what to expect during gameplay
- Provided players with hints throughout their gameplay
- Reset room once players were done with gameplay
- Initiated open and closing of the facility
- Hired and trained new employees
- Made the schedule and managed by team
Lifeguard
4 Months- Monitored swimming areas for safety, enforcing rules to prevent accidents and injuries.
- Provided first aid and emergency care, ensuring rapid response to incidents in compliance with protocols.
- Conducted regular safety drills and training sessions to enhance team preparedness and response times.
- Assisted in maintaining cleanliness and organization of pool facilities, enhancing overall guest experience.
Giant Direct Shopper
6 Months- Assisted customers in locating items and provided product recommendations to enhance shopping experience.
- Executed efficient product restocking to enhance availability and improve customer satisfaction.
- Processed transactions accurately, ensuring swift check-out and maintaining cash register integrity.
- Collaborated with team members to maintain store cleanliness and organization, supporting operational efficiency.
Education
High School Diploma
- Extracurricular Activities: Cheerleading Team/ Cheer Capitan
- Mini-THON Member
- National Honor Society Member
Skills
Customer satisfaction
Teamwork
Team player
Multitasking
Conflict resolution
Attention to detail
Adaptable and flexible
Customer service orientation
Service-oriented mindset
Certification
- Certified Lifeguard, American Red Cross - May 2026-May2028
Timeline
Lifeguard
Lake Heritage
05.2026 - 09.2026Read More
Host/Server
Sign of the Buck
12.2025 - CurrentRead More
Game Master/Manager
Escape Gettysburg
09.2024 - CurrentRead More
Giant Direct Shopper
Giant Food Stores
03.2024 - 09.2024Read More
Gettysburg Area High School
High School Diploma
Read More