Adelynne Case
Tacoma,WA
Summary
Dedicated professional with experience in patient care and customer service. Known for strong communication skills and attention to detail, contributing to seamless operations and high patient satisfaction. Eager to leverage expertise in healthcare by starting a career in phlebotomy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Smurro Chiropractic
Lakewood, Washington
08.2025 - Current
- Coordinated patient appointment scheduling and managed treatment plans to enhance patient experience.
- Prepared treatment rooms by sanitizing equipment and organizing supplies efficiently.
- Collaborated with chiropractors to deliver quality care and ensure patient satisfaction daily.
- Managed patient records accurately, maintaining confidentiality and compliance with regulations.
- Maintained inventory levels and ordered supplies to ensure smooth office operations and readiness for patient care.
- Administered electric muscle stimulation, massage, and mechanical traction therapies under doctor supervision to support patient recovery.
Barista Shift Supervisor
Happy Duo
University Place, WA
06.2023 - 08.2025
- Supervised daily operations, ensuring streamlined coffee preparation and service delivery.
- Trained new baristas on drink preparation and customer service standards, enhancing team readiness.
- Resolved customer complaints promptly, fostering customer loyalty and satisfaction.
- Collaborated with team members to enhance workflow and service speed.
- Managed inventory levels and placed orders for coffee beans and supplies.
- Monitored equipment performance and coordinated maintenance.
- Implemented cleaning protocols to uphold health and safety standards.
Education
Associate of Arts -
Tacoma Community College
Tacoma, WA03-2026
Completed Phlebotomy Training
Phlebotomy Training Specialists
Tacoma, WA11-2025
Skills
- Patient care
- Medical record-keeping
- Appointment scheduling
- Equipment sanitation
- First aid and CPR certification
- Communication skills
- Infection control
- Specimen handling
- Quality control guidelines
- Quality assurance
- HIPAA
- Office administration
- Inventory management
- Team collaboration
- Detail-oriented approach
- Professionalism and ethics
Certification
- Medical Assistant Phlebotomist Certification - Washington State Department of Health, issued 04/02/2026
- Adult and Pediatric First Aid/CPR/AED - American Red Cross, issued 04/23/26
Timeline
Chiropractic Assistant
Smurro Chiropractic
08.2025 - Current
Barista Shift Supervisor
Happy Duo
06.2023 - 08.2025
Associate of Arts -
Tacoma Community College
Completed Phlebotomy Training
Phlebotomy Training Specialists