Adem Dashi
Garfield
Summary
Dynamic bartender with a proven track record in enhancing customer satisfaction through innovative cocktail crafting and effective communication. Known for reliability and teamwork, consistently driving operational efficiency and guest engagement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender
Boucherie
Manhattan, NY
11.2022 - Current
- Crafted and served innovative cocktails, enhancing customer experience and satisfaction.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Trained new staff on beverage preparation techniques and service standards.
- Collaborated with kitchen staff to create seasonal drink menus, aligning offerings with culinary themes.
Head Bartender
Norwegian Cruise Line
01.2017 - 04.2021
- Led bar operations, ensuring high-quality service and adherence to safety standards.
- Trained and mentored junior bartenders on cocktail preparation and customer interaction.
- Developed innovative drink recipes, enhancing the beverage menu's appeal and diversity.
- Managed inventory levels, optimizing stock usage while reducing waste in bar supplies.
- Collaborated with management to implement promotional events that increased guest engagement.
Head Bartender
Celebrity Cruises
03.2012 - 09.2016
- Streamlined service processes, improving order accuracy and reducing wait times for guests.
- Maintained compliance with health regulations, fostering a safe environment for staff and patrons.
- Engaged with guests to create memorable experiences, resulting in positive feedback and repeat business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Education
No Degree - Tourism And Management
Ut Macedonia
Macedonia, OH06-2009
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
Certification
Andrea Robertson vine certificate
Bar star
Bar smart
Languages
English
Albanian
Macedonian
Serbian
Spanish
Limited Working
Timeline
Bartender
Boucherie
11.2022 - Current
Head Bartender
Norwegian Cruise Line
01.2017 - 04.2021
Head Bartender
Celebrity Cruises
03.2012 - 09.2016
No Degree - Tourism And Management
Ut Macedonia