Adena Thompson
Tacoma
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
Big Foot Java
09.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
Sandwich Artist
Espresso Yourself
07.2021 - Current
- Filling orders with precision and efficiency
- Hearing customer concerns and adjusting service as needed
- Communicating with other staff to ensure effective flow of customers
- Keeping health standards and practices and complete daily checklists
- Making recommendations to customers after inquiring after their individual preferences
Office Clerk
Tacoma Community College
09.2020 - 04.2022
- Assessed qualifications and administered parking passes to students
- Filed records, ensuring standards are up to date with current policies
- Answered phone calls and assisted the public with directions and questions
- Worked the front desk to help direct customers to correct faculty
Shift Manager
Sonic Drive In
08.2016 - 09.2020
- Delegated daily tasks to team members to optimize group productivity
- Unloaded, labeled, and organized inventory deliveries by type, size, and date
- Operated the cash register, collected payments and provided accurate change
- Wrapped items and bagged purchases properly to prevent merchandise breakage
Education
High School Diploma - undefined
Curtis High School
06.2018
Skills
- Assessing Customer Needs - Precise and Efficient Order Fulfillment - Building Customer Loyalty
- Time Management - Cash Handling and Exact Change - Quick Problem Solving Experience
Certification
- Food Handler's Permit
Timeline
Barista
Big Foot Java
09.2023 - Current
Sandwich Artist
Espresso Yourself
07.2021 - Current
Office Clerk
Tacoma Community College
09.2020 - 04.2022
Shift Manager
Sonic Drive In
08.2016 - 09.2020
High School Diploma - undefined
Curtis High School
- Food Handler's Permit
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