Zanisha McPherson
Whitehouse,Westmoreland
Summary
Hospitality professional with 9 years of experience in dining room as server, dining room attendant, hostess, 2 years in the kitchen as a prep cook and 2 years as a housekeeper, dedicated to providing top-notched service ensuring guest satisfaction. I am skilled in maintaining a clean and organized environment where ever I worked, while effectively managing multiple tasks. I am eager to learn and create memories.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dining Room Attendant, Server, Hostess, Banquet Server
Witham Family Hotel
Bar Harbour, Maine
04.2022 - 11.2025
- Effectively maintained the dining room ensured its clean and organized for guest.
- Provided excellent customer service to ensure guest had an enjoyable dining experience.
- Take and process guest orders.
- Managing restaurant reservation and waitlist.
- Communication and coordination with busser and kitchen staff.
- Knowledgeable about wine recommendations.
Food Service Worker
Grand Hotel and Kl Lodge
Killington, Vermont
11.2021 - 04.2023
- Gained experience in preparing and serving a variety of food to customers in fast-pace restaurants.
- Demonstrates excellent customer service skills.
- Utilized knowledge of food items, preparation method and presentation to create appealing dishes.
- Maintain a clean and safe environment and following safety precaution.
- Adapt at work on flat top grill and fryer.
Housekeeper/ cook
Southsea Escape Villa
Whitehouse, Westmoreland, J.A
06.2018 - 10.2021
- Ensuring that cleaning duties are carried out in accordance and timely manner.
- Cleaning rooms, hallways and restroom
- Takes responsibility like shopping and doing errands.
- Ensure linens are clean, stock and controlled.
- Prepared and creates delicious meals for guest everyday using my own recipes.
Waitress/ Assistant Chef
Blue Water Restaurant and Lounge
Whitehouse, Westmoreland
06.2016 - 01.2017
- Cleans kitchen for cooking delicious meals.
- Adhere to strict food hygiene regulations regularly sanitising surface and correctly date labelling foods.
- Taking orders and serving food accordingly to guest.
Dining Room Attendant/ Room Service Attendant
Sandals European Village & Spa
Whitehouse, Westmoreland
08.2013 - 05.2015
- Collect and submit orders according to guest preferences.
- Prepared trays for breakfast, lunch and dinner.
- Make sure the area is clean, sanitized and organized.
- Delivered meals to guest room in a timely, efficient and Professional manner.
- Upheld high standards of customer service when dealing With guest request.
Education
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Black river Cap School
St. Elizabeth01.2013
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Maud McLeod High
01.2011
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New Hope and Junior High
01.2005
Skills
- Team Leadership
- Strong Verbal Communication
- Hospitality Expert
- Customer Service Expert
- Maintaining Cleanliness Expert
- Reservation Specialist Expert
- Time Management Expert
Certification
- Certificate in hospitality service in Dining Room
- Certificate of Most Outstanding Performance Dining Room Witham family Hotels Bar Harbor Maine
Reference
Available upon request
Timeline
Dining Room Attendant, Server, Hostess, Banquet Server
Witham Family Hotel
04.2022 - 11.2025
Food Service Worker
Grand Hotel and Kl Lodge
11.2021 - 04.2023
Housekeeper/ cook
Southsea Escape Villa
06.2018 - 10.2021
Waitress/ Assistant Chef
Blue Water Restaurant and Lounge
06.2016 - 01.2017
Dining Room Attendant/ Room Service Attendant
Sandals European Village & Spa
08.2013 - 05.2015
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Black river Cap School
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Maud McLeod High
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New Hope and Junior High