ADENIKE ADEJUMO
TEN-TI LOGISTICS LLC
WYLIE,Texas
1
Certification
6
years of professional experience
Assisted teams in achieving company objectives through consistent and organized practices.,Adapted to new challenges and situations to support organizational branding efforts.,Collaborated effectively in team environments while managing presentation projects and monitoring risks.,Communicated with high-performance teams as a scrum master to facilitate project progress.,Prioritized tasks and optimized workflows to aid in operational efficiency.
Work History
Cashier Manager
3 Years 5 Months- Conducted swift and precise inventory checks on drawers at the start and conclusion of shifts.
- Collaborated with customers to foster long-term relationships, boosting repeat transactions.
- Managed staff performance, addressed issues, and enhanced productivity to uphold efficiency standards.
- Guided team members on sales techniques and trained them to navigate complex customer interactions.
- Provided direct support to customers, identifying their needs and staying informed about market trends.
- Supervised areas for security breaches and potential safety risks.
- Hired and developed top employees, performed timely reviews, and recognized outstanding achievements.
Scrum Master
3 Years 10 Months- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
Customer Service Representative
2 Years 4 Months- Achieved high levels of customer satisfaction through innovative strategies that effectively identified and addressed needs.
- Minimized customer wait times by promptly answering inbound calls.
- Elevated customer service standards by applying extensive product knowledge to craft positive experiences for all customers.
- Resolved customer inquiries and complaints swiftly, enhancing overall satisfaction.
- Proactively adapted to changes, contributing to a responsive service environment.
Education
Bachelor of Science - Economics Education
High School Diploma
- Awarded [Award Name] Diploma in marketing
Skills
Scrum Methodology
Training Methodologies
Release Planning
Systems Analysis
Sprint Planning
Writing Stories
Certification
certified scrum master (CSM)
Leading SAFe5 certification
Timeline
Cashier Manager
Walmart Store
03.2023 - CurrentRead More
Scrum Master
TEN-TI LOGISTICS LLC
10.2022 - CurrentRead More
Customer Service Representative
Lace Marketing Lnc
04.2020 - 08.2022Read More
Olabisi Onabanjo University
High School Diploma
Read More
Lead City University
Bachelor of Science from Economics Education
Read More