Adeola Opeodu
Irvington,NJ
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Paraprofessional
Essex Regional Educational Services Commission
01.2022 - Current
- Oversee students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improve classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervise students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Foster a positive learning environment by establishing strong rapport with students and faculty members.
Unarmed Security Guard
Allied University Security Services
06.2020 - 12.2021
- Completed full building and grounds patrols to spot and investigate concerns to identify security and fire hazards Utilized radios to communicate with other guards
- Responding to emergencies
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Home Health Aide
Preffered Home Care
01.2020 - 05.2020
- Assist patients with Activities of Daily Living(Bathing,Dressing)
- Assist Patients with meal preparation
- Support patient by providing housekeeping
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Front Desk Clerk
LAB Transition Auto Repairs
09.2019 - 01.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Register customers information and details of vehicles for repairs Issue Receipt and Invoice to Customers
- Accepting payments from Customers
- Follow up with after service support
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
Administrator/HR assistant
Maryabik Global Services Limited
05.2015 - 04.2018
- Maintained personnel records and updated internal databases to support document management.
- Oversees affairs in staff employment, documentation and verification
- Staff Orientation on company’s policies
- Collating and Monitoring of connect service invoice
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Customer Service Representative
Mobile Telecommunication Network
11.2010 - 05.2015
- Responded to customer requests for products, services, and company information.
- Educating Customers on company’s products and services
- Established continuous loop feedback with customers, analyzed their feedback and ensured report was communicated to management to identify areas of improvement
- Customer engagement, profiling and segmentation, crossing and up selling
- Escalating customer’s complaints, follow up on the resolution and giving feedback to the customer
- Ensuring customer satisfaction
- Ensure Customer Loyalty
- Collating and preparing daily, weekly and monthly report using MS- Word, Excel
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business..
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor's - Computer Science
Bowen University
Nigeria06.2008
Skills
- Customer Service
- Customer Support
- Microsoft Excel
- Microsoft Word
- Behavior management
- Helping students with special needs
- Effective communication
- Small group and individual assistance
- Special education support
- Calm and patient demeanor
Certification
- Security Guard License OSHA30
- Child abuse NJ training
- Social Media Procedure Training
- Anti-Bullying Bill of Right Training
- Fo2
- CPR
- CCNA
- Threat Assessment Course certification
- Health Emergency(Seizure) course Certification
- Blood Borne Pathogen Exposure Prevention course Certification
Languages
English
Full Professional
Timeline
Paraprofessional
Essex Regional Educational Services Commission
01.2022 - Current
Unarmed Security Guard
Allied University Security Services
06.2020 - 12.2021
Home Health Aide
Preffered Home Care
01.2020 - 05.2020
Front Desk Clerk
LAB Transition Auto Repairs
09.2019 - 01.2020
Administrator/HR assistant
Maryabik Global Services Limited
05.2015 - 04.2018
Customer Service Representative
Mobile Telecommunication Network
11.2010 - 05.2015
- Security Guard License OSHA30
- Child abuse NJ training
- Social Media Procedure Training
- Anti-Bullying Bill of Right Training
- Fo2
- CPR
- CCNA
- Threat Assessment Course certification
- Health Emergency(Seizure) course Certification
- Blood Borne Pathogen Exposure Prevention course Certification
Bachelor's - Computer Science
Bowen University
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