Aderly Rodriguez

Provided administrative support to the HR department, including recruitment, onboarding, payroll processing, employee records management, attendance tracking, and coordination of training programs.

• Facilitated engaging learning sessions to enhance customer service skills among team members.
• Developed and implemented training materials to support onboarding of new employees.
• Collaborated with management to identify training needs and improve service delivery efficiency.
• Mentored peers on best practices for customer interactions and conflict resolution strategies

• Operated Class A vehicles to deliver goods safely and efficiently across designated routes.
• Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
• Maintained accurate logs of driving hours, deliveries, and vehicle maintenance activities.
• Communicated effectively with dispatchers to provide updates on delivery status and challenges.