Abby Deroo
Canteen Coffee
Yuma,CO
13
years of professional experience
Experienced professional looking to transition into a new field where I can apply my existing skills with a desire for growth to support company standards while exceeding clients' needs.
Work History
Clerical Supervisor
1 Year 8 Months- Supervised and daily operations to ensure efficient workflow and timely service delivery.
- Succeeded in managing phone calls to meet customer needs with great communication skills.
- Oversaw inventory and orchestrated orders with vendors.
- Managed inventory levels, coordinating orders and stock replenishment processes effectively.
- Assisted in resolving customer inquiries and complaints, fostering positive relationships.
Funeral Director
4 Years 8 Months- Coordinated funeral services, ensuring compliance with legal and regulatory requirements.
- Developed personalized memorial tributes that honored the deceased and comforted families.
- Managed logistics for transportation of remains, including coordination with local authorities.
- Leveraged pressure to handle in person and digital signing of legal documents.
- Engaged with families to provide emotional support and guidance during difficult times.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Managed financial operations, including budgeting and billing, to keep funeral home financially healthy.
Marketing Specialist
2 Years 1 Month- Developed and executed targeted marketing campaigns to enhance brand visibility and client engagement.
- Elevated brand reputation through the development of compelling public relations strategies and media outreach efforts.
- Coordinated with cross-functional teams to ensure alignment of marketing objectives with overall business goals.
- Streamlined event management processes, facilitating successful trade shows and industry conferences.
Pediatric Dental Assistant
4 Years 3 Months- Assisted pediatric dentists during examinations and procedures, ensuring a smooth workflow and patient comfort.
- Educated patients and parents on oral hygiene practices to promote healthy dental habits.
- Sterilized instruments and maintained cleanliness of treatment areas to comply with safety standards.
- Updated patient records with shifts in behavioral, physical, clinical data and observations.
- Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.
- Managed appointment scheduling and patient records using dental practice management software.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Executed patient confidentiality in accordance to HIPAA regulations and workplace policies.
Education
Associate of Applied Science - Mortuary Science
CDA, Certified Dental Assistant - Dental Assistant
High School Diploma
Skills
Regulatory compliance
Attention to detail
Problem-solving abilities
Inventory management
Excellent communication
Interpersonal skills
Effective communication
Relationship building
Time management
Reliability
Analytical thinking
Cultural sensitivity
Timeline
Clerical Supervisor
Canteen Coffee
11.2022 - 07.2024Read More
Funeral Director
All States and All Veterans Funeral and Cremation
02.2018 - 10.2022Read More
Marketing Specialist
Crime Scene Cleaners
12.2015 - 01.2018Read More
Pediatric Dental Assistant
Centennial Children's Dental Center and Sweet Peas Dentistry
07.2011 - 10.2015Read More
Arapahoe Community College
Associate of Applied Science from Mortuary Science
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Heritage Community College
CDA, Certified Dental Assistant from Dental Assistant
Read More
Yuma High School
High School Diploma
Read More