Summary
Work History
Education
Skills
Other Interests/ Extracurricular Activities
References
Timeline
Generic

Oluwadamilola Agbetoyin ("Dami")

Springfield,NJ

Summary

Motivated, passionate, and detail-oriented counseling student at Penn State University seeking the Student Counselor I position to leverage strong research skills, proficiency in Qualtrics, and a solid understanding of APA formatting to support ongoing projects, and contribute to the Department's success. Skilled in the MS Office suite, showcasing a blend of technical proficiency, with a demonstrated ability to improve customer satisfaction through effective communication, problem resolution, and team collaboration.

Work History

Sales & Customer Service Associate

Penn State Harrisburg Bookstore & Library Services
08.2024 - 12.2024
  • Assisted students in locating textbooks and course materials.
  • Provided customer service support by answering inquiries, and redirecting students as needed.
  • Answered inquiries about book availability, pricing, and bookstore policies.
  • Operated the cash register to process purchases, returns, and exchanges.
  • Promoting sales, discounts, and special bookstore promotions.
  • Stocked and organized bookshelves to ensure easy access to academic resources.

Education

Bachelor of Science - Psychology (Neuroscience Option) - Pre-Med

Pennsylvania State University
Harrisburg, PA
05.2027

Skills

  • Research and Writing
  • Peer Review Experience
  • Data Organization, Data Analysis
  • Customer complaint resolution/ escalation
  • Effective communication
  • Customer Service support
  • Clinical research
  • Team collaboration
  • POS system operation
  • MS office suite proficiency
  • Technical/ Internet Proficiency
  • Software troubleshooting

Other Interests/ Extracurricular Activities

- Volunteering – Assisting the elderly with recreational activities at a nursing facility. 

- Diversity & Inclusion Clubs – Promoting a welcoming and supportive environment for all students. 

- Health and Wellness – Gym and fitness activities (Zumba, Cycling / Stationary Bike, Running / Treadmill Sprints). 

- Faith-Based or Spiritual Groups – Providing emotional and peer support through shared values. 

- Mentoring – Supporting peers emotionally through mentorship programs.

References

References available upon request.

Timeline

Sales & Customer Service Associate

Penn State Harrisburg Bookstore & Library Services
08.2024 - 12.2024

Bachelor of Science - Psychology (Neuroscience Option) - Pre-Med

Pennsylvania State University

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Oluwadamilola Agbetoyin ("Dami")