Compassionate Community Support Specialist known for high productivity and efficient task completion. Possess specialized skills in behavioral counseling, crisis intervention, and community resource coordination. Excel in empathy, communication, and problem-solving to effectively support diverse client needs.
Overview
11
11
years of professional experience
Work History
Case Manager
Howard County department of corrections
Jessup, MD
10.2020 - Current
Participated in interdisciplinary team meetings to discuss treatment options.
Collaborated with medical professionals to coordinate treatment plans for clients.
Monitored client progress through regular follow-up contacts.
Developed individualized care plans with input from clients and their families.
Assessed clients' needs, developed service plans and monitored progress towards goals.
Educated clients about mental health conditions, medications and self-care techniques.
Maintained accurate case records and documentation according to agency guidelines.
Community Support Worker
Truecare BHS
Baltimore, MD
02.2014 - 11.2020
Conducted home visits to assess client needs and provide guidance and resources.
Responded quickly to emergency situations involving clients in order to protect their safety.
Developed individualized plans for clients and monitored progress towards goals.
Provided emotional support and encouragement during difficult times.
Participated in team meetings, providing input regarding client care plans.
Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
Followed and evaluated individualized support care plans to increase personal development.
Community Support Worker
Contemporary Family Services Inc
District Of Columbia., Washington DC
10.2018 - 11.2019
Monitored medications and assisted with medication administration as needed.
Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
Organized social events to promote community involvement among clients.
Provided emotional support and encouragement during difficult times.
Maintained accurate records of client progress, services provided, and any issues encountered.
Supported clients during medical appointments, advocating on their behalf when needed.
Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
Education
Bachelor of Science - Education Technology/ Guidance And Counselling.
University Of Calabar
Nigeria
06-2004
Skills
Data entry and reporting
Educational guidance
Personal care assistance
Substance abuse awareness
Individualized support
Disability awareness
Client needs assessments
First aid and CPR
Family engagement
Self-advocacy support
References
References available upon request.
Timeline
Case Manager
Howard County department of corrections
10.2020 - Current
Community Support Worker
Contemporary Family Services Inc
10.2018 - 11.2019
Community Support Worker
Truecare BHS
02.2014 - 11.2020
Bachelor of Science - Education Technology/ Guidance And Counselling.
Urban Planning Intern at Howard County Government Department of Zoning & PlanningUrban Planning Intern at Howard County Government Department of Zoning & Planning