Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Adi Sharfstein

17703 Crooked Oak Avenue,FL

Summary

Proven owner/operator with extensive experience in business growth and operational leadership. Skilled in developing and executing company vision while optimizing processes. Expertise in establishing and nurturing client relationships to enhance customer loyalty and retention.

Overview

20
20
years of professional experience

Work History

Owner/Operator

Unusual Palms and Plants, LLC
Boca Raton, FL
01.2024 - Current
  • Designed and costructed commerce website.
  • Set pricing structures according to market analytics and emerging trends.
  • Conducted market research to identify new business opportunities.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Built and maintained relationships with vendors.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.

Owner/Operator

DharmaDarling, LLC
Lake Worth, FL
01.2020 - Current
  • Updated and maintained numerous points of sale.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Devised and implemented marketing strategies to attract new clients.

Office Manager

Kumon Math & Reading Centre
Wellington, FL
01.2012 - 12.2019
  • Provided training to new hires on office policies and procedures.
  • Organized company events including holiday parties, team building activities .
  • Assisted in recruiting, onboarding and training new employees.
  • Supervised staff members, organized schedules and delegated tasks.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Monitored payments due from clients and promptly contacted clients with past due payments.

Assistant Manager

Books-A-Million
Jupiter, FL
01.2005 - 05.2012
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Assisted in opening new location build outs and new hire training.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Palm Beach State College
Florida

Skills

  • Customer service
  • Vendor management
  • Regulatory compliance
  • Relationship building and management
  • Problem-solving abilities
  • Personnel management

References

References available upon request.

Timeline

Owner/Operator

Unusual Palms and Plants, LLC
01.2024 - Current

Owner/Operator

DharmaDarling, LLC
01.2020 - Current

Office Manager

Kumon Math & Reading Centre
01.2012 - 12.2019

Assistant Manager

Books-A-Million
01.2005 - 05.2012

Palm Beach State College

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Adi Sharfstein