ADI SHIMONI

• Oversee day-to-day operations in a real estate development company, including administration, bookkeeping, data analysis, projects, and property management.
• Implemented efficient data organization methods and conducted data analysis, resulting in streamlined processes, improved financial tracking and reporting, and a 50% reduction in workload during tax season
• Collaborate with cross-functional teams and vendors, including constructors and architects, finance, investors, and property managers
• Compiled comprehensive reports summarizing key findings from multiple sources of information to create a database for developing AI tools for real estate investors.

Developed a sales compensation model in Excel, operating a project to streamline the monthly compensation calculation process. Achieved significant efficiency gains, reducing the time required for monthly compensation calculation from 3 days to 2 hours.

• Led end-to-end management of domain name registration services and web hosting.
• Served as the primary product expert and liaison for customers, vendors, and internal stakeholders, ensuring high customer satisfaction and retention
• Monitoring product and service performance and producing reports for management
• Created and improved work processes to enhance efficiency and operational excellence by researching pain points and bottlenecks, resulting in a 30% increase in product profitability and a 25% growth in customer retention
• Developed pricing strategies aligned with market trends and company objectives, leveraging data analysis to determine competitive pricing models and maximize revenue
• Created sales and service configurators in Excel, simplifying the sales process and gathering pricing from complex data. Achieved a 55% reduction in order processing time and improved accuracy by 70%, resulting in enhanced customer satisfaction and operational efficiency.

• Managed end-to-end projects, developing comprehensive project plans, schedules, and budgets to ensure successful project execution
• Created streamlined workflows and policies incorporating data-driven insights to enhance efficiency ultimately contributing to significant revenue growth
• Managed organizational change projects involving restructuring, customer segmentation revisions, establishment of new roles and departments, and development of operational plans to drive strategic growth and adaptability.

• Managed a team responsible for B2B customer service representatives' training, knowledge, and qualifications, achieving 9 out of 10 scores in customer satisfaction surveys
• Represented the business sector in cross-organizational projects, presenting department needs and topics for reference
• Managed team compensation, including budget,, bonuses, incentives, and merit assessments.
• Developed tools in Excel to simplify handling complex data for the customer service department.