Adia Czarnecki
Arlington
Summary
Dynamic and results-oriented professional with extensive experience in leadership, customer service, and operational efficiency. Proven ability to manage teams in fast-paced environments while upholding high service standards and effectively resolving challenges. Seeking to transition into an administrative role that leverages strong organizational skills, exceptional communication abilities, and a proven track record in process management to drive productivity and enhance team performance. Committed to fostering a collaborative work atmosphere that promotes growth and excellence.
Overview
7
7
years of professional experience
Work History
Specialty Sales Team Lead
Target
Falls Church, VA
08.2025 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Displayed and organized products in store to help customers locate products easily.
TEAM LEAD
Target
Falls Church, Virginia
06.2021 - 08.2025
- Managed a team of 15 to 30 members, ensuring efficient daily operations and excellent customer service.
- Trained new team members in compliance procedures and customer service standards.
- Resolved team conflicts and implemented solutions to improve workflow and morale.
- Conducted team meetings to address performance concerns and execute process improvements.
- Improved store metrics through effective leadership and process optimization.
PHARMACY TECH
CVS
Falls Church, Virginia
02.2021 - 07.2021
- Provided excellent customer service to patients, physicians, nurses, and other healthcare professionals.
- Input patient and prescription information to produce product labels and assist in the prescription filling process.
- Managed the daily operations of the pharmacy, including receiving orders from wholesalers, stocking shelves, and preparing medication for delivery or pickup.
FLOOR SUPERVISOR
Burlington
Falls Church, Virginia
05.2019 - 05.2021
- Supervised and trained a team of 10 to 15 associates, ensuring adherence to company policies and customer service excellence.
- Assisted in store operations, including inventory management and team coordination.
- Collaborated with store management on hiring, scheduling, and payroll processes.
- Led a team to exceed sales goals while maintaining high customer satisfaction ratings.
Education
High School Diploma -
North Hardin High School
Radcliff, KY05-2017
Skills
- Team management
- Associate coaching
- Drawer balancing
- Payment collection
- Time tracking and payroll administration
- Performance monitoring
- Task delegation
Timeline
Specialty Sales Team Lead
Target
08.2025 - Current
TEAM LEAD
Target
06.2021 - 08.2025
PHARMACY TECH
CVS
02.2021 - 07.2021
FLOOR SUPERVISOR
Burlington
05.2019 - 05.2021
High School Diploma -
North Hardin High School