Adia Hecksher
Largo,FL
Summary
Physical Security Supervisor
Overview
10
10
years of professional experience
Work History
Registrar
HCA Largo Medical Center
Largo, FL
12.2023 - Current
- Registered patients for Emergency room visits, Outpatient labs, and Direct Admits.
- Pushed computer cart to register patients at bedside and obtain account information.
- Flipped patients accounts to change there status for medical staff.
Supervisor
G4S SECURE SOLUTIONS/ALLIED UNIVERSAL SECURITY
Largo, FL
09.2019 - Current
- Accountable for operational supervison of security service for HCA West FL Largo Hospital Trauma Care, Behavioral Health, and Free Standing 24/7 Emergency Department
- 700 HPW of scheduling security staff, attending executive level meetings (i.e
- Emergency Management, Daily Operational Huddles)
- Developed procedures for emergency response and crisis management, physical security, information protection, incident management and investigation
- Performed de-escalation techniques when dealing with violent/combative patients and patients with weapons
- Demonstrates sound ability to think fast and remain calm under pressure.
Franchise Location Manager
DUNKIN' DONUTS
Largo, FL
10.2016 - 09.2019
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Executed operational procedures in managing the franchise to maintain operational standards daily
- Established ambitious goals for employees to promote achievement and surpass business targets
- Recruited, hired and trained new employees, including review of individual performance.
Sales Associate
SACINO'S FORMALWEAR
St. Petersburg, FL
03.2014 - 10.2016
- Negotiated and closed deals with minimal oversight
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Built and maintained effective relationships with peers and upper management to drive team success.
Education
Clearview Adult Education Center
07.2019
Skills
- Knowledge of operational, policy, procedure of physical security guarding Providing staff training and development, evaluation, client and vendor relations Outstanding communication and motivational skills Experience serving the needs of executive level management and clinical teams
Career Overview
Background consists of more than six years of consistent excellence in responsible positions in physical security guarding and retail management
Timeline
Registrar
HCA Largo Medical Center
12.2023 - Current
Supervisor
G4S SECURE SOLUTIONS/ALLIED UNIVERSAL SECURITY
09.2019 - Current
Franchise Location Manager
DUNKIN' DONUTS
10.2016 - 09.2019
Sales Associate
SACINO'S FORMALWEAR
03.2014 - 10.2016
Clearview Adult Education Center
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