Adia Tilghman
Nashville,TN
Summary
Detail-oriented professional specializing in comprehensive patient care with a strong focus on communication and problem-solving. Demonstrated organizational skills and efficiency in managing diverse cases. Recognized for delivering empathetic and professional support to patients.
Overview
7
7
years of professional experience
Work History
Veterinary Nurse, Lead Surgical Nurse
City Pets Animal Care
Nashville, TN
11.2023 - Current
- Provided full-spectrum patient care for both office visits and surgeries, conducted in-house lab testing, and submitted referrals to specialists.
- Asked probing questions to understand concerns, answer questions and give guidance.
- Maintained accurate medical records, and completed medical notes promptly.
- Provided thorough, clear client communication regarding medications, discharge instructions, and ongoing treatment plans.
- Maintained clinic workflow through scheduling, phone communication, inventory organization, and team coordination.
- Trained staff and offered constructive guidance to coworkers in a respectful, supportive manner.
- Handled difficult client interactions with empathy, professionalism, and clarity.
- Certified in Fear-Free Handling and Pet CPR.
Retail Team Member
Rock/Creek North Shore
Chattanooga, TN
06.2023 - 09.2023
- Welcomed customers, offered to help locate items, and recommended merchandise specific to their needs.
- Self-educated on merchandise in order to better aid customers.
- Stocked shelves, ensured that items were tastefully displayed and properly labeled.
- Transferred inventory between out-of-state locations to fulfill customer orders.
- Went above and beyond to ensure that customers were completely satisfied.
- Processed transactions accurately using POS systems and cash handling procedures.
Keeper Intern
Chattanooga Zoo
Chattanooga, TN
01.2023 - 04.2023
- Monitored and cared for roughly 43 exotic animals, prepared diets, administered medication, recorded daily logs, assisted with training and enrichment, and maintained enclosures.
- Worked in accordance with USDA and AZA regulations.
- Conducted natural history research to ensure that zoo knowledge of species and their needs remains up to date.
Private Tutor
Remote Private Tutoring
Chattanooga, TN
01.2022 - 09.2022
- Progressed in time management skills through lesson planning and scheduling.
- Adapted teaching methods in accordance with a student's ability to grasp the material.
- Communicated with both the student and the parent virtually for scheduling, providing constructive feedback, and lesson planning.
Animal Care Specialist
Mckamey Animal Center
Chattanooga, TN
06.2022 - 08.2022
- Cared for an average of 30 animals per day, cleaned and maintained shelter zones, monitored behavior and health, and administered medications.
- Balanced multiple tasks in a dynamic environment.
Production Assistant
Ma2la
Nashville, TN
12.2021 - 07.2022
- Recalled and followed specific directions for a speedy and efficient workflow.
- Predicted the needs of clients or staff, and was available for anything that they needed.
- Ran errands off-site as necessary for the production team.
- Troubleshot issues that arose during productions with quick solutions.
- Facilitated communication between production departments to streamline operations.
- Navigated unexpected events calmly and discreetly.
Team Member
Smoothie King
Nashville, TN
06.2018 - 07.2020
- Developed a strong rapport with fellow team members for more efficient customer service, and task completion.
- Stocked, labeled, and kept an inventory of ingredient items and retail items.
- Achieved daily, weekly, and monthly tasks in a timely and efficient manner.
- Maintained cleanliness of equipment, workstations, and dining area throughout shifts.
- Followed health and safety guidelines to ensure safe food handling practices.
- Received and executed numerous catering orders.
Education
Bachelor of Science - Biology
The University of Tennessee at Chattanooga
Chattanooga, TN05.2023
Skills
- Detail oriented
- Adaptable
- Communicative
- Problem solving
- Research
- Google and Microsoft Office
- Organization
- Empathy in interactions
Awards
- International Baccalaureate (IB) Diploma Recipient, May 2019
- Member of The Wildlife Society, February 2023
Timeline
Veterinary Nurse, Lead Surgical Nurse
City Pets Animal Care
11.2023 - Current
Retail Team Member
Rock/Creek North Shore
06.2023 - 09.2023
Keeper Intern
Chattanooga Zoo
01.2023 - 04.2023
Animal Care Specialist
Mckamey Animal Center
06.2022 - 08.2022
Private Tutor
Remote Private Tutoring
01.2022 - 09.2022
Production Assistant
Ma2la
12.2021 - 07.2022
Team Member
Smoothie King
06.2018 - 07.2020
Bachelor of Science - Biology
The University of Tennessee at Chattanooga