Assisted clients with daily living activities and personal hygiene.
Monitored and documented patient health and safety conditions.
Communicated effectively with clients, families, and healthcare providers.
Provided companionship and emotional support to clients and families.
Coordinated with healthcare teams to ensure comprehensive care plans.
Maintained a clean and safe environment for clients at home.
Educated clients and families on health management practices.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Maintained clean and well-organized environment for client happiness and safety.
Changed bed linens and maintained a clean living environment for the client's safety.
Assisted clients with bathing, dressing, and incontinence care.
Helped clients move in bed, stand or walk using proper body mechanics techniques.
Prepared meals and snacks according to prescribed diets.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Helped client with medication self-administration.
House Cleaner
I’m& Out Home Improvements LLC
Colonial Heights, Virginia
2020.06 - 2026.03
Cleaned residential spaces using sustainable products and efficient techniques.
Organized cleaning supplies and equipment for optimal workflow and accessibility.
Assessed client needs to provide personalized cleaning solutions and services.
Performed deep cleaning tasks including carpets, windows, and kitchens as needed.
Communicated with clients to understand cleaning preferences and special requests.
Trained new employees on proper cleaning procedures and safety standards.
Maintained inventory of cleaning supplies, ensuring adequate stock at all times.
Implemented best practices for cleanliness and sanitation across various home environments.
Cleaned homes following specific and detailed protocols and requests.
Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Swept, mopped, vacuumed and polished floors of all types.
Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
Sanitized doorknobs, light switches and other frequently touched surfaces.
Washed windows inside and outside as needed.
Emptied wastebaskets and replaced liners.
Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
Transported trash bags to designated outdoor receptacles for disposal.
Polished metal fixtures in kitchen and bathroom areas.
Applied waxes to woodwork or tile floors for protection against wear-and-tear.
Delivery Driver
DoorDash
Colonial Heights
2016.12 - 2022.03
Delivered food orders promptly to customers at various locations.
Navigated efficiently using GPS and routing apps for optimal delivery routes.
Communicated effectively with customers regarding order status and delivery details.
Managed cash and electronic payments during delivery transactions.
Maintained cleanliness and organization of delivery vehicle at all times.
Provided excellent customer service to enhance overall delivery experience.
Followed safety protocols while driving in various weather conditions.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Transported and safely delivered items to prevent damage or loss.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Navigated routes with relevant map programs and GPS systems.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Handled merchandise in accordance with product handling standards.
Mental Health Technician
Unity Family Services
Petersburg, Virginia
2017.11 - 2020.06
Monitored patient behavior and reported changes to healthcare team.
Assisted in daily living activities and personal care for clients.
Documented patient interactions and contributed to care plans.
Maintained accurate client records and documentation in compliance with regulations.
Provided emotional support and crisis intervention to clients in distress.
Collaborated with multidisciplinary teams to enhance client care strategies.
Educated families on mental health resources and coping techniques.
Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Ensured safety of all clients through continuous observation and monitoring during shift hours.
Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Provided excellent service to patients through personable communication.
Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
Assisted in the development of individualized treatment plans for patients.
Encouraged positive behaviors through rewards systems when appropriate.
Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
Supported clients in developing daily living skills such as budgeting money or time management.
Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Assisted in transporting clients to appointments outside the facility when necessary.
Actively participated in continuing education programs related to mental health care delivery.
Provided education about mental illness symptoms and causes to family members of patients.
Education
Bachelor of Social Work - Social Work
VCU
Richmond, VA
2008.05 - 2010.05
Associate of Applied Science - Family And Community Services
J Sargeant Reynold Community College
Richmond, VA
2005.01 - 2008.05
VCU
R
Skills
personal care
patient monitoring
health documentation
basic medical knowledge
Timeline
Home Health Aide
Right At Home Health Care
2026.04 - Current
House Cleaner
I’m& Out Home Improvements LLC
2020.06 - 2026.03
Mental Health Technician
Unity Family Services
2017.11 - 2020.06
Delivery Driver
DoorDash
2016.12 - 2022.03
Bachelor of Social Work - Social Work
VCU
2008.05 - 2010.05
Associate of Applied Science - Family And Community Services