Adina Disessa
Napanoch
Summary
Results-driven office manager skilled in coordinating daily operations and improving organizational systems. Committed to delivering exceptional customer service and implementing innovative solutions for enhanced productivity.
Overview
28
28
years of professional experience
Work History
Office Manager
Fast Lane Towing Transport
Highland, NY
04.2017 - Current
- Coordinated daily office operations to ensure efficient workflow and productivity.
- Managed scheduling, appointments, and communications for staff and clients.
- Streamlined inventory management processes for office supplies and equipment.
- Implemented new filing systems to enhance document retrieval efficiency.
- Developed and maintained relationships with vendors for cost-effective procurement.
- Oversaw maintenance of office equipment to minimize downtime and repair costs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Evaluated operational workflows to identify areas for process improvement and optimization.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Home Health Aide Provider
Self
Napanoch, NY
03.2010 - 03.2017
- Provided personalized care, assisting clients with daily living activities and maintaining their comfort.
- Monitored client health status, reporting changes to healthcare professionals for timely interventions.
- Trained new caregivers on best practices for patient care and safety protocols.
- Utilized electronic health record systems to document patient interactions and track care outcomes.
- Responded quickly to emergency situations by assessing conditions accurately, initiating appropriate interventions or contacting emergency personnel when required.
- Managed medication schedules, ensuring proper administration times and dosages to maintain treatment effectiveness.
- Supported emotional well-being of patients through empathetic listening skills, companionship, and encouragement during challenging moments.
- Coordinated transportation arrangements for medical appointments or other necessary trips outside the home setting.
- Assisted with meal planning and preparation, considering dietary restrictions and nutritional needs for optimal health outcomes.
- Maintained strict adherence to HIPAA regulations, protecting patient privacy and confidentiality at all times.
- Served as an advocate for patients'' rights within their healthcare team, working collaboratively to ensure quality care and respectful treatment.
Teacher
Goshen Central School District
Goshen, NY
05.2008 - 06.2009
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Utilized data-driven instruction to tailor lessons for improved academic performance.
- Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
Teacher
New York City Department Of Education, New York
Bronx, NY
02.1998 - 05.2008
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered positive classroom environment promoting student participation and collaboration.
- Assessed student performance using various evaluation tools to inform instruction.
- Mentored new teachers, providing guidance on classroom management techniques.
- Utilized data-driven strategies to improve student learning outcomes across diverse populations.
- Led professional development workshops fostering best practices in teaching methodologies.
- Collaborated with parents and stakeholders to support student academic success and well-being.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Education
Master of Science - Elementary Education
Mercy University
Dobbs Ferry, NY05-2004
Bachelor of Arts - Psychology
Lehman College
Bronx, NY05-2002
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Administrative support
Timeline
Office Manager
Fast Lane Towing Transport
04.2017 - Current
Home Health Aide Provider
Self
03.2010 - 03.2017
Teacher
Goshen Central School District
05.2008 - 06.2009
Teacher
New York City Department Of Education, New York
02.1998 - 05.2008
Master of Science - Elementary Education
Mercy University
Bachelor of Arts - Psychology
Lehman College