Adiole Ihedioha
Burleson,TX
Summary
Proven track record in enhancing customer loyalty and streamlining dispute resolutions at Unique Homecare, demonstrating exceptional problem-solving and active listening skills. Excelled in high-pressure situations, achieving high accuracy in transactions at Schlotzsky's Deli. Skilled in customer service and audio-visual technology, adept at transforming challenges into positive outcomes.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Unique Homecare
02.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier/Order Taker
Schlotzsky's Deli
05.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Burleson High School
Burleson, TX05.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Audio Visual Techonology
Timeline
Customer Service Representative
Unique Homecare
02.2022 - Current
Cashier/Order Taker
Schlotzsky's Deli
05.2019 - 04.2020
High School Diploma -
Burleson High School
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