Dependable, successful, providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Highway 55
01.2023 - 10.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Assistant Manager
Dollar General Store
02.2022 - 05.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Server
Waffle House Restaurant
04.2022 - 02.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bussed and reset tables to keep dining room and work areas clean.
Production Assembler
IB Tech
09.2021 - 12.2022
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked different stations to provide optimal coverage and meet production goals.
Trained new team members by relaying information on company procedures and safety requirements.
Operated production machinery safely to reduce workplace accidents.
Inspected equipment and conducted basic repairs to keep machinery operational.
Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
Drive-Thru Cashier
McDonald's Restaurant
04.2019 - 05.2021
Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Followed food safety and sanitation guidelines at all times.
Maintained clean, tidy and orderly work station to uphold company standards.
Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.