Adison Welch
Summary
Adept Pharmacy Technician with a proven track record at CVS Pharmacy, excelling in medication dispensing and insurance verification. Demonstrates ability to enhance workflow efficiency and foster team collaboration. Recognized for exceptional problem-solving skills and a commitment to accuracy, significantly improving service quality and patient satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
12.2023 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Bonita Springs High School
Bonita Springs, FL05.2026
Associate of Science -
Florida SouthWestern State College
Fort Myers, FL05.2028
Skills
- Insurance Verification
- Medication Dispensing
- Drug safety
- Insurance Billing
- Prescription Filling
- Workflow Optimization
- Supply Restocking
- Answering customer questions
- Problem-solving skills
- Pharmaceutical Calculations
- Team Collaboration
- Stocking shelves
- Receiving incoming supplies
Certification
- CPhT - Certified Pharmacy Technician
Additional Information
As a dual enrollment student, the drive to excel in both high school and college courses is fueled by a clear vision of attending medical school. The fascination with the medical field runs deep, and this passion is channeled into every opportunity to learn and grow. Currently engaged in the school's medical academy, the path is set towards becoming a Certified Nursing Assistant (CNA) upon graduation. The journey is marked by a relentless pursuit of knowledge and hands on experience, all in preparation for a future in medicine.
Timeline
Pharmacy Technician
CVS Pharmacy
12.2023 - Current
High School Diploma -
Bonita Springs High School
Associate of Science -
Florida SouthWestern State College