Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Sammy Lou’s Home cooking & BBQ
Rowlett, Texas
05.2022 - Current
Assisted in training new servers.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Implemented feedback from customers to improve service quality and menu offerings.
Ensured that each guest was served courteously, quickly, and efficiently.
Upheld high standards of sanitation in accordance with health department regulations.
Followed health safety guidelines when preparing and serving food products.
Cashier Team Lead
Party City
Garland, Texas
09.2021 - 08.2022
Completed paperwork related to personnel actions including hiring, terminations, transfers.
Answered phone calls to assist customers with questions and orders.
Counted and balanced cashier drawers.
Coordinated with other departments when additional support was needed during peak hours.
Performed daily opening and closing procedures for the register area.
Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Managed inventory and supplies to ensure materials were available when needed.