Summary
Overview
Work History
Education
Skills
Timeline
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Aditee Zinzuwadia

Lubbock,TX

Summary

Mission-driven Barista Manager with excellent communication and teaching skills. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over one year of experience in specialty drink establishment with focused perspective on executing high-functioning customer service.

Overview

1
1
year of professional experience

Work History

Barista Shift Supervisor

El Porton
06.2024 - 08.2024
  • Generated friendly atmosphere by maintaining strong customer relationships and delivering exceptional customer service
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Hostess

Noor Cafe
04.2024 - 08.2024
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Coordinated with servers, food runners, and bussers to keep dining area ready for every guest.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.


Lead Shift Supervisor

Junbi
08.2023 - 04.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Cultivated professional working relationships with peers and supervisors.

Education

Bachelor of Science - Law (Pre-Law)

Texas Tech University
Lubbock, TX
05.2026

Associate of Arts - Law (Pre-Law)

Collin County Community College District
Plano, TX
12.2023

Skills

  • Customer Service
  • Task Prioritization
  • Cash Handling Accuracy
  • Product Upselling
  • Time management abilities
  • Problem-Solving
  • Analytical Skills
  • Interpersonal Skills

Timeline

Barista Shift Supervisor

El Porton
06.2024 - 08.2024

Hostess

Noor Cafe
04.2024 - 08.2024

Lead Shift Supervisor

Junbi
08.2023 - 04.2024

Bachelor of Science - Law (Pre-Law)

Texas Tech University

Associate of Arts - Law (Pre-Law)

Collin County Community College District

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Aditee Zinzuwadia