Aditya Sharma
Sachse,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Office Manager
Heal 360 Primary and Urgent Care
01.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed approximately 50 incoming calls, emails and faxes per day from customers.
Store Manager
7-eleven
06.2020 - 12.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Shift Leader
Rite Aid
05.2019 - 03.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
Bachelor of Science - Nursing
LaGuardia Community College
Long Island City, NYSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Payroll and budgeting
- Scheduling coordination
- Staff management
- Schedule management
Languages
Hindi
Full Professional
Punjabi
Native or Bilingual
Urdu
Full Professional
Timeline
Office Manager
Heal 360 Primary and Urgent Care
01.2022 - Current
Store Manager
7-eleven
06.2020 - 12.2022
Shift Leader
Rite Aid
05.2019 - 03.2020
Bachelor of Science - Nursing
LaGuardia Community College
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