Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Additional Qualifications
Leadership Experience
Timeline
Generic
Open To Work

Adjaratou Kankou MBAYE

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

Hybrid

Summary

Customer-focused professional with a proven record in delivering exceptional guest service and exceeding sales targets. Bilingual in French and English, skilled at resolving concerns and building lasting relationships in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Guest Service Associate

Hand & Stone Massage and Facial Spa
09.2025 - 06.2026
  • Delivered exceptional guest service
  • Resolved customer issues, ensuring satisfaction and loyalty.
  • Informed clients about services and promotions, enhancing their experience.
  • Promoted membership plans, increasing customer engagement.
  • collaborated with staff; processed payments and maintained customer records.

Retail Sales Consultant

Victra | Verizon Authorized Retailer
10.2024 - 08.2025
  • exceeded sales goals by effectively explaining products and services
  • Assisted customers with devices and service plans
  • resolved customer concerns to enhance overall shopping experience
  • built lasting relationships in a fast-paced retail environment.
  • Managed returns and exchanges to enhance customer satisfaction and streamline operations. to ensure customer satisfaction

Education

Bachelor of Science - Computer Science

Rust College
Holly Springs, MS
05-2025

Skills

  • Customer Service
  • Conflict Resolution
  • Customer Engagement
  • Teamwork
  • Adaptability
  • Problem Solving
  • Attention to detail

Languages

  • French, Fluent (Speaking, Reading & Writing)
  • English, Fluent (Speaking, Reading & Writing)

Additional Qualifications

  • Flexible schedule
  • Professional communication
  • Multitasking
  • Computer proficiency
  • Dependable
  • Team-oriented

Leadership Experience

International Student Association - Rust College

 Helped organize multicultural events and promoted inclusion while strengthening leadership

teamwork and communication skills.

Timeline

Guest Service Associate

Hand & Stone Massage and Facial Spa
09.2025 - 06.2026

Retail Sales Consultant

Victra | Verizon Authorized Retailer
10.2024 - 08.2025

Bachelor of Science - Computer Science

Rust College
Adjaratou Kankou MBAYE