Adjilove Jean Baptiste

• Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
• Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Enhanced customer satisfaction by resolving complex issues promptly and professionally.

1: Monitored customer flow and adapted cashier assignments to minimize wait times.

2. Performed cashier duties in high- volume retail environment , processing up transactions per shift.

3. Monitored customer flow and adapted cashier assignments to minimize wait times.

4. Reconciled excess cash on hand to maintain security standards and prevent losses.

5. Successfully received orders, processed payments, and responded appropriately to guest concerns.

6. Processed returns and exchanges in accordance with store policy.

7. Greeted customers and answered any questions they had.

8. Provided excellent customer service to all customers.