Adjovi Vanni Viotay
Iowa City,IA
Summary
Dedicated to effective policy, procedures and service updates. Successful at organizing, assigning and overseeing work with a disciplined management style. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager of Food Service
Jimmy Jacks Bbq
Iowa City, IA
09.2017 - Current
- Adhered to company food, safety, quality and sanitation policies.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Established and managed effective controls for labor and inventory costs.
- Assessed employee schedules for effectiveness and approved all timesheets.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Supervised staff preparing and serving 200 meals per day.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
Sales Coordinator
Motherhood Maternity
Eagan, MN
- Aided senior leadership during executive decision-making process, generating daily reports to recommend corrective actions and improvements.
- Implemented consultative sales techniques to generate revenues and exceed sales targets.
Sales Coordinator
Gymboree Outlet
Eagan, MN
- Customer service and sales floor recovery.
- Fostered relationships with customers to expand customer base and retain business.
- Delivered exemplary customer service and support by remaining poised in most stressful situations.
- Drove sales by effectively up-selling and cross-selling products to maximize profitability.
Skills
- Hiring Procedures
- Delegating Assignments and Tasks
- Problem-Solving
- Front of House Management
- Quality Assurance
- Relationship Building
- Complaint resolution
- Scheduling
- Appointment Scheduling
- Staff Training
- Customer-Oriented
- Catering Coordination
References
Reference available upon request.
Languages
Fluent in french
Certification
- ServSafe
Timeline
General Manager of Food Service
Jimmy Jacks Bbq
09.2017 - Current
Sales Coordinator
Motherhood Maternity
Sales Coordinator
Gymboree Outlet
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