Admassu Kore
Washington,DC
Summary
Business Analyst with extensive experience in Global Distribution Systems and Agile methodologies, driving operational efficiency and data-driven decision-making. Proficient in SQL and Tableau for data analysis and visualization, with a strong track record in business requirements documentation and cross-functional collaboration.
Overview
13
13
years of professional experience
Work History
Business Analyst
CNH International Travel and Tours
Mclean, USA
07.2023 - Current
- Worked on Global Distribution Systems for travel such as Sabre, Amadeus, POS.
- Worked on data visualization and analysis tools such as Tableau, Snowflake, SQL.
- Developed comprehensive reports and alerts for in-depth market analysis, enabling performance monitoring and identification of revenue opportunities.
- Created and modified pricing structures for ancillary products based on historical performance and future booking trends, enhancing revenue potential.
- Evaluated competitor data and statistics to formulate business investment strategy, contributing to informed decision-making for growth.
- Worked on Passenger Information Display Systems (PIDS) for flights & luggage applications.
- Utilized incident reporting tools like ServiceNow to streamline issue tracking.
- Participated in test plan creation, execution, and reviewed and assisted with price research and analysis.
Product Owner/Business Analyst
Hollstadt
Mendota Heights, USA
07.2022 - 07.2023
- Accountable for delivering product features and capabilities for work routing tool, enhancing operational effectiveness.
- Maintained and prioritized product backlog, ensuring alignment with team goals and stakeholder needs.
- Collaborated with cross-functional teams to develop and execute product roadmap, facilitating seamless integration of solutions.
- Participated and provided support in the analysis of the requirements, fit- gap analysis and the design of the solution.
- Performed thorough unit testing of the developed modules.
Business Analyst / Program Eligibility Analyst
Conduent
Florham Park, USA
05.2021 - 07.2022
- Processed claims adjudication and transactions (834, 820, X12) and Medicare 837I/P/D, 835 to facilitate timely reimbursements.
- Documented industry standard business requirements in the SDLC.
- Created the Requirements Management Plan (RMP).
- Supported deployment and migration of configured solution to ensure seamless transition.
- Maintained accuracy, completeness, and security of medical records and health information to uphold compliance standards.
Business Analyst
CNH International Travel and Tours
Mclean, USA
07.2019 - 05.2021
- Managed revenue strategies to optimize pricing and inventory allocation within IATA SIS, eAWB, Cargo-IMP, and Cargo-XML standards, improving operational efficiency.
- Created and modified pricing structures for ancillary products based on historical performance and future booking information, enhancing revenue potential.
- Developed revenue management models for ancillary revenue and assessed cost benefits of new methodologies, informing strategic decision-making.
- Worked on data visualization and analysis tools such as Tableau, Snowflake, SQL.
- Analyzed market dynamics, trends, and market opportunities.
Business Analyst (Travel, Load, Customer Service)
Ethiopian Airlines
Dulles, USA
06.2014 - 06.2019
- Led installation of Airport Passenger Information Display Systems (PIDS) to enhance tracking of flight luggage.
- Acquired and verified final passenger breakdowns in Passenger Information Display Systems (PIDS) to support accurate loading considerations.
- Coordinated revenue management initiatives, ensuring compliance with IATA SIS, eAWB, Cargo-IMP, and Cargo-XML standards.
- Maintained operational efficiency by applying optimum fuel lift and trim.
- Prepared all pre-trip weight and balance documentation for daily flights.
Electronic Data Interchange (EDI) Business Analyst
Cognosante /Infospan
Mclean, USA
01.2014 - 05.2014
- Implemented an Enrollment Resolution and Reconciliation process for health insurance exchanges.
- Collected and validated primary data while documenting and managing CPT, ICD, HCPCS codes to ensure compliance and accuracy.
- Maintained accurate data flow to various tools, enabling secure stakeholder access in accordance with HIPAA regulations.
- Developed and executed SQL queries for generating reports using SQL Server Management Studio and GUI tools, enhancing data accessibility.
Education
Master’s Degree - Analytics
Grand Canyon University
Phoenix, AZ01-2021
Data Analytics - Python, Java
Montgomery College
Silver Spring, MD01-2019
Bachelor’s Degree - Economics
Haramaya University
Dire Dawa, Eth.01-2006
Skills
- Business Analysis
- Business Process Mapping
- Business Development
- Forecasting and Planning
- Operational Assessments
- Data modeling
- R programmingoot Cause Analysis
- R programming
- Python programming
- Tableau
- Sabre GDS
- XChange platform
- Spark framework
- ServiceNOW
- Jira software
- Agile tools
- Root Cause Analysis
- Incident reporting
Timeline
Business Analyst
CNH International Travel and Tours
07.2023 - Current
Product Owner/Business Analyst
Hollstadt
07.2022 - 07.2023
Business Analyst / Program Eligibility Analyst
Conduent
05.2021 - 07.2022
Business Analyst
CNH International Travel and Tours
07.2019 - 05.2021
Business Analyst (Travel, Load, Customer Service)
Ethiopian Airlines
06.2014 - 06.2019
Electronic Data Interchange (EDI) Business Analyst
Cognosante /Infospan
01.2014 - 05.2014
Master’s Degree - Analytics
Grand Canyon University
Data Analytics - Python, Java
Montgomery College
Bachelor’s Degree - Economics
Haramaya University