Admasu Mekiso
Tukwila,WA
Summary
Dynamic Supervisor at G2 Secured Staff with a proven track record in process improvement and safety management. Successfully reduced workplace accidents through robust protocols and enhanced service quality. Adept at resolving customer complaints, fostering strong relationships, and leading teams to achieve strategic goals while maintaining high performance standards.
Overview
8
8
years of professional experience
Work History
Supervisor
G2 Secured Staff
SeaTac, WA
08.2017 - 03.2025
- Guided employees in handling difficult or complex problems.
- Collaborated with team leaders on quality audits.
- Developed and enforced safety protocols, significantly reducing workplace accidents.
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
- Presented performance and productivity reports to supervisors.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Collaborated with senior leadership on strategic initiatives related to operations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Resolved customer complaints or answered customers' questions.
- Evaluated existing processes regularly for potential optimization opportunities.
Education
Bachelor of Science - Mathematics Education
Dilla University
Ethiopia07-2008
Skills
- Process improvement
- Quality assurance
- Safety management
- Customer resolution
- Performance reporting
- Team leadership
- Employee coaching
- Conflict resolution
- Relationship building
- Verbal and written communication
Timeline
Supervisor
G2 Secured Staff
08.2017 - 03.2025
Bachelor of Science - Mathematics Education
Dilla University
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