Adolfo Navarro
Santander Bank Us
Providence
1
Language
10
years of professional experience
Detail-oriented professional with excellent communication and creative thinking skills. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. I can provide analytical and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bringing a positive attitude and commitment to continuous learning and growth.
Work History
Specialist, Claims & Fraud Operations
3 Years 5 Months- Analyzed suspicious transactions to identify potential money laundering activities and ensure compliance.
- Conducted thorough investigations of alerts generated by transaction monitoring systems to mitigate risk.
- Managed customer accounts, ensuring accuracy and compliance with banking regulations.
- Developed and implemented financial solutions tailored to client needs, enhancing service delivery.
- Collaborated with internal teams to develop effective fraud prevention strategies.
- Analyzed fraudulent transactions to identify patterns and mitigate risks.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
Surveillance Investigator / Analyst
1 Year 8 Months- Conducted comprehensive surveillance to identify and mitigate fraudulent activities.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Conducted thorough surveillance to gather evidence in various investigations.
- Analyzed video footage and data to identify patterns and discrepancies.
- Ran, reviewed and submitted daily reports using Software.
- Enhanced report accuracy, conducting thorough data audits on regular basis.
Loss Prevention Detective
5 Years 1 Month- Conducted surveillance to detect and prevent theft, ensuring store security and asset protection.
- Collaborated with law enforcement to report incidents and gather evidence for investigations.
- Coordinated with regional asset protection teams to share best practices, resources, and information on emerging threats or trends in retail crime.
- Provided timely reports on asset protection performance metrics to senior management, supporting informed decisionmaking.
- Analyzed store data to identify patterns of theft, implementing strategies to reduce losses.
- Implemented in-store security measures, enhancing overall safety protocols and procedures.
- Achieved significant reductions in external theft by analyzing trends and developing targeted action plans for high-risk areas.
- Optimized alarm system performance by conducting routine tests, ensuring prompt response to security breaches when necessary.
Education
Bachelor of Science - Cyber Security
Associate of Arts - General Studies
Skills
Expert problem solving
Customer relations
Analytical thinking
Documentation management
Core Java proficiency
Python coding
Microsoft Word proficiency
LexisNexis
Money transfers
Foreign exchange
Regulatory compliance
Operational risk
Customer service
AML compliance
Cybersecurity principles
Verbal and written communication
Time management
Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Specialist, Claims & Fraud Operations
Santander Bank Us
03.2023 - CurrentRead More
Surveillance Investigator / Analyst
Bally's Twin River Casino
07.2021 - 03.2023Read More
Loss Prevention Detective
Walmart
06.2016 - 07.2021Read More
Southern New Hampshire University
Bachelor of Science from Cyber Security
Read More
Community College Of Rhode Island
Associate of Arts from General Studies
Read More