Aaron Tobias
Houston,TX
Summary
MOTIVATED EXPERIENCED AMAZONIAN: An energetic self-starter who is creative and can work independently or with a team. Is enthusiastic when it comes to work and can maintain a positive attitude under changing work circumstances. Possesses good work ethics that make long-term relationships with customers possible. Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 49lbs pounds. Looking to expand current skills and leadership experience at a higher level, and excel in area of opportunity.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Amazon
05.2022 - Current
- Learning Trainer - Provide an ideal welcome experience for new hires. Coordinate and execute trainings while following up on metrics and making sure team is in compliance. Support the operation with any training related activities for the site. Audit and document feedback
- Quality PA - Report and supervise quality metrics for home site, deep dive high defect causing barriers that operations floor will run into. Coordinate with fellow flow leads and make sure problem areas are being tracked, staffed and resolved. Collaborate with Loss Prevention's Fraud Specialist on identifying vendor fraud and code 5's. Work along side learning team ensuring problem solve associates are within compliance regarding permissions.
- Customer Returns - Receive and process all customer returns, and make any escalations when needed.
- Process Guide - Assist any associates that might have any questions or have any barriers during their work process.
- Water-Spider - Refill associates work pallets, and remove finished work. Lift heavy objects, and keep my assigned area clean and organized.
- Problem Solve - Solve any problems that associates on the main floor would run into, e.g., suspicion of fraud, error messages, empty packages, etc.
- Learning Ambassador - Welcome and train new associates. Retrain or train current associates in different areas of our warehouse.
Maintenance Department Administrator
RAISING CANE'S CHICKEN FINGERS
09.2021 - 09.2022
- Drive-Through & Restaurant Lobby - Greet and welcome customers, take guests’ menu orders, process payments, and promote exclusive membership deals.
- Maintaining a clean and organized work environment at all times.
- Supporting fellow crew-members during peak hours by working in multiple areas of the restaurant.
- Rest Image - Restocking restaurant everyday tools and materials. Paying close attention to detail and cleaning any restaurant equipment - including lobby tables and public customer areas.
- Trainer - Provide new hires with a full restaurant tour along with tips in every work area.
Education
High School Diploma -
Klein Forest High School
Houston, TX07.2021
Skills
- Customer Service
- Proficient in Word
- Proficient in Microsoft
- Inventory Recordkeeping
- Proficient in Excel
- Spanish
- English
- Research abilities
- Complex Problem-Solving
Timeline
Fulfillment Associate
Amazon
05.2022 - Current
Maintenance Department Administrator
RAISING CANE'S CHICKEN FINGERS
09.2021 - 09.2022
High School Diploma -
Klein Forest High School