Benefits Counselor
- Provided subject matter expertise on eligibility, coverage and other benefits matters.
- Provided knowledgeable advice on benefits matters such as eligibility and coverage.
- Managed processing of benefits funding for account types like HSA and FSA.
- Experience on many applications such as Microsoft word, Docusign, Microsoft Teams, Webex, Webex Teams, and Microsoft Excel.
- Processed contribution funding for FSA and HSA accounts.
- Explained advantages and limitations of different benefit programs and policies.
- Enhanced employee satisfaction by advocating for improvements in benefit offerings and policies.
- Provide information of term and permanent life insurance and pitch to customers