Adoria Holmes
Summary
Dynamic educator with a proven track record at Amazon, excelling in curriculum development and exceptional communication. Adept at fostering positive learning environments and implementing creative strategies to enhance student engagement. Committed to adapting instruction to meet diverse needs, ensuring all students thrive academically and socially.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Amazon Fresh Customer Service Associate
Amazon
10.2024 - 02.2026
- Delivered friendly, efficient customer support in-store and online for Amazon Fresh shoppers, enhancing overall customer satisfaction
- Facilitated customer orders, substitutions, returns, refunds, and general inquiries, ensuring seamless shopping experiences
- Resolved customer concerns swiftly while upholding Amazon’s high service standards, contributing to positive customer interactions
- Accurately pick, pack, and stage grocery orders for delivery or pickup
- Monitored product quality and freshness of perishable items
- Use Amazon systems and handheld devices to manage orders and customer requests
Substitute Teacher / Paraprofessional Support
Kokua Education
Chicago
10.2024 - 06.2025
- Delivered and adapted lesson plans to enhance student understanding and engagement.
- Facilitated transitions and reinforced daily routines to promote a structured learning environment.
- Collaborated with staff to document and track student progress effectively.
Student Teacher
Delavan-Darien High School
Darien
04.2024 - 06.2024
- Designed and delivered tailored lessons for high school students, employing diverse instructional methods to accommodate various learning preferences and maximize understanding.
- Evaluated student progress through formative and summative assessments, offering regular feedback and adapting instructional strategies to support individual learning needs.
- Collaborated with faculty to integrate curriculum content, enhancing instructional strategies for improved student engagement.
Student Teacher
Wales Elementary School
Wales
02.2024 - 03.2024
- Provided one-on-one and small group instruction to support students with varying academic abilities, ensuring all students had the opportunity to succeed.
- Supported creation and delivery of engaging lesson plans aligned with state educational standards and school curriculum guidelines, enhancing student engagement.
- Collaborated with educators and support staff to refine teaching practices, fostering a collaborative school culture that benefited both students and staff.
Student Teacher
Woodlawn Primary School
Mandeville
01.2024 - 02.2024
- Adapted teaching methods and materials to address diverse student needs, including special educational requirements, fostering an inclusive learning environment.
- Communicated with parents and guardians to provide updates on student progress and share strategies for supporting learning at home, enhancing family engagement.
- Participated in professional development to strengthen teaching skills and align with current educational best practices, improving overall instructional effectiveness.
Student Teacher
River Bluff Middle School
Stoughton
02.2023 - 04.2023
- Developed and executed comprehensive lesson plans to enhance cognitive and social development of middle school students.
- Conducted regular assessments to monitor student learning and progress, adapting lessons to address areas of difficulty.
- Collaborated with colleagues to design interdisciplinary units, integrating curriculum content to foster holistic student learning.
Student Teacher
Merrill Elementary School
Beloit
01.2019 - 04.2019
- Designed and implemented lesson plans across multiple subjects for diverse elementary students, aligning with state curriculum standards to enhance learning outcomes.
- Fostered positive classroom environment through effective behavior management strategies, promoting respect and engagement among students and improving overall participation.
- Collaborated with lead teacher to modify and differentiate instruction for students with varying abilities and learning styles, ensuring all students received tailored support.
Education
Bachelor of Science - Physical Education (K-12)
University of Wisconsin-Whitewater
Whitewater, Wisconsin05.2024
Associate of Science - Foundation of Teacher Education
Blackhawk Technical College
Janesville, Wisconsin05.2019
Skills
- Product Knowledge
- Service Techniques
- Customer Engagement
- Conflict Resolution
- Feedback Delivery
- Team Collaboration
- Diversity Awareness
- Health Awareness
- CPR/First Aid
- Stress Management
- Exceptional Communication
- Classroom Management
Certification
Short-Term Substitute Teaching License, Illinois, 2029
Professional Development
- Diversity, Equity, Inclusion Workshop, 2021
- Professional Development Leadership Summit, 2022-2024
- Presented at Special Education Workshop, 2024
Timeline
Amazon Fresh Customer Service Associate
Amazon
10.2024 - 02.2026
Substitute Teacher / Paraprofessional Support
Kokua Education
10.2024 - 06.2025
Student Teacher
Delavan-Darien High School
04.2024 - 06.2024
Student Teacher
Wales Elementary School
02.2024 - 03.2024
Student Teacher
Woodlawn Primary School
01.2024 - 02.2024
Student Teacher
River Bluff Middle School
02.2023 - 04.2023
Student Teacher
Merrill Elementary School
01.2019 - 04.2019
Bachelor of Science - Physical Education (K-12)
University of Wisconsin-Whitewater
Associate of Science - Foundation of Teacher Education
Blackhawk Technical College