Adrain Williams
Jackson,US
Summary
Certified Medical Assistant, Certified Phlebotomist with extensive expertise in healthcare, supported by over 3 years of experience in clinical settings. Demonstrates proficiency in phlebotomy, patient assessments, and laboratory procedures, ensuring accurate diagnostics and patient care. Skilled in maintaining safety protocols and fostering effective communication, contributing to a streamlined and supportive healthcare environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Support Tech
Region 8
07.2024 - Current
- Streamline community support processes, enhancing response times and client satisfaction. Implement innovative solutions to address complex issues efficiently.
- Foster strong relationships with community members and stakeholders. Facilitate open communication channels to ensure effective support and resource allocation.
Phlebotomist
St Dominic's Hospital
12.2022 - Current
- Optimize phlebotomy processes, reducing patient wait times and enhancing satisfaction. Maintain meticulous records and adhere to strict safety protocols.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
Medical Assistant
St Dominic's Clinic
12.2022 - Current
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Hemodialysis Tech
Fresenius Medical Care
07.2019 - 12.2022
- Managed hemodialysis treatments, monitored patient vitals, and maintained equipment. Implemented data-driven protocols, improving treatment efficiency.
- Provided compassionate care to dialysis patients, ensuring comfort during treatments. Educated patients on home care, fostering independence and well-being.
- Meticulously documented patient records and treatment plans. Adhered to strict infection control protocols, maintaining a safe clinical environment.
- Proposed and implemented streamlined patient flow system, reducing wait times. Collaborated on developing patient education materials for better understanding.
- Consistently met treatment targets while maintaining high patient satisfaction. Contributed to department's quality improvement initiatives, enhancing overall care.
- Optimized hemodialysis protocols through data analysis, enhancing treatment efficiency while maintaining patient comfort and safety standards.
Direct Support Professional
Son Valley
03.2018 - 11.2021
- Provided compassionate care to individuals with disabilities, fostering independence and enhancing quality of life through personalized support strategies.
- Implemented individualized care plans, resulting in measurable improvements in clients' daily living skills and community integration.
- Partnered with healthcare professionals and families to ensure comprehensive, coordinated care for clients with diverse needs and abilities.
- Maintained meticulous documentation of client progress, medication administration, and daily activities, ensuring continuity of care.
- Developed creative solutions to overcome challenges in daily care routines, enhancing client comfort and promoting greater autonomy.
Education
Courses - Certified CPR/FIRST AID/BLS
08.2026
Certified Phlebotomist
Second Chance Outreach Learning Center
Jackson05.2025
Medical Assistant -
Second Chance Outreach Learning Center
05.2025
Diploma - undefined
Ridgeland High
Ridgeland, MS01.2011
Skills
- Community integration
- Patient Assessments
- Care plan assessment
- EMR / EHR
- Behavioral Management
- Patient Care
- Inbound and Outbound Calling
- Recordkeeping
- Retail materials management
- Staff education
- Money handling
- Account management
- Dementia Knowledge
- Customer Service
- Phlebotomy
- HIPAA compliance
- Patient scheduling
Certification
Phlebotomy certification, Medical Assistant Certification
Timeline
Community Support Tech
Region 8
07.2024 - Current
Phlebotomist
St Dominic's Hospital
12.2022 - Current
Medical Assistant
St Dominic's Clinic
12.2022 - Current
Hemodialysis Tech
Fresenius Medical Care
07.2019 - 12.2022
Direct Support Professional
Son Valley
03.2018 - 11.2021
Courses - Certified CPR/FIRST AID/BLS
Diploma - undefined
Ridgeland High
Certified Phlebotomist
Second Chance Outreach Learning Center
Medical Assistant -
Second Chance Outreach Learning Center