Ullonda Beltran
Jackson,MI
Summary
Dynamic healthcare professional with 16yrs. experience at Chelsea Retirement Community, excelling in medication dispensing, patient satisfaction and regulatory compliance. Proven ability to enhance patient outcomes through effective communication and teamwork. Recognized for mentoring staff and fostering a culture of continuous learning, ensuring high-quality care and adherence to HIPAA guidelines.
Overview
16
16
years of professional experience
Work History
Direct Care Supervisor
Chelsea Retirement Community
Chelsea, MI
12.2024 - Current
- Collaborated with interdisciplinary teams to develop comprehensive care solutions for clients.
- Improved overall patient outcomes with consistent monitoring and timely interventions.
- Ensured regulatory compliance by maintaining accurate documentation and adhering to established policies.
- Mentored junior staff members, fostering professional growth and skill development.
- Developed strong relationships with clients'' families, addressing concerns and providing updates on progress.
- Reduced client complaints by implementing effective communication strategies among team members.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
Medication Technician
Chelsea Retirement Community
Chelsea, MI
05.2009 - 12.2024
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reordered medication to maintain adequate supply.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
- Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
- Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
- Developed strong relationships with pharmacy personnel, streamlining communication regarding medication orders and adjustments as needed.
- Maintained thorough electronic records of all administered medications, adhering to HIPAA regulations and facility guidelines.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
Education
None - Nursing
Jackson College
Jackson, MIHigh School Diploma - General Studies
Western High School
Jackson, MI06.2004
Skills
- Community integration
- Healthcare regulations
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Active listening
- Verbal and written communication
- Certified in CPR/AED
- Training and mentoring
- Medication dispensing
- HIPAA guidelines
- Medical terminology
Timeline
Direct Care Supervisor
Chelsea Retirement Community
12.2024 - Current
Medication Technician
Chelsea Retirement Community
05.2009 - 12.2024
None - Nursing
Jackson College
High School Diploma - General Studies
Western High School