Summary
Overview
Work History
Education
Skills
Timeline
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Adreanna Polanco

Brooklyn,NY

Summary

Dynamic Sales Associate Intern at Cookies sales department, skilled in customer service and inventory management. Successfully enhanced customer satisfaction through effective communication and problem-solving. Demonstrated expertise in sales techniques, contributing to increased transaction values while maintaining a thorough understanding of product offerings. Proven ability to work independently under tight deadlines.

Overview

1
1
year of professional experience

Work History

Sales Associate Intern

Cookies sales department
Brooklyn, NY
10.2023 - 04.2024
  • Provided customer service to customers by answering questions, addressing complaints and resolving issues.
  • Assisted in the preparation and execution of physical inventory counts.
  • Answered incoming calls from potential customers seeking information about products or services offered.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Cross-sold products and services to increase average transaction value.
  • Adhered to loss prevention policies, identifying and reporting potential security issues.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Demonstrated ability to work independently while meeting tight deadlines.
  • Identified customer needs by asking questions and advising on best solutions.

Education

High School Diploma -

Brooklyn Academy
Marcy, NY
06-2024

Skills

  • Customer service
  • Sales techniques
  • Inventory management
  • Product knowledge
  • Problem solving
  • Effective communication

Timeline

Sales Associate Intern

Cookies sales department
10.2023 - 04.2024

High School Diploma -

Brooklyn Academy

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Adreanna Polanco