Adreona Bee

• Executed targeted lead generation strategies that increased potential client outreach.
• Performed extensive market research to inform product development and marketing initiatives.
• Implemented customer engagement tactics that enhanced client satisfaction and retention.
• Delivered persuasive sales presentations that effectively communicated product value to prospective clients.
• Negotiated contracts to achieve mutually beneficial terms and foster long-term partnerships.
• Managed client relationships by providing exceptional service and support to ensure ongoing loyalty.
• 25% or better close rate each month with quota target 20% per month.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

• Analyzed complex data sets to derive actionable insights that improved operational efficiency.
• Executed quality audits to ensure adherence to industry standards and identify areas for improvement.
• Led cross-functional teams to foster collaboration and enhance overall project outcomes.
• Implemented risk management strategies to mitigate potential issues and safeguard project integrity. Ex. 5S, A3 methods, etc.
• Optimized processes to streamline operations and enhance service delivery.
• Ensured compliance with established standards and regulations through regular monitoring and assessment. ISO Certified

Promoted from Coordinator. Supervise employees.

• Plan and monitor reduction plan. Track and process customer complaints and claims.
• Manage, perform, and maintain internal audits per ISO 9001:2015.
• Provide problem solving and countermeasure information in customer specific format/online system-CRM, SAP, and internal systems. Maintain QMS standards per ISO 9001:2015. SWAT analysis.
• Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary. Ex, 8D, 5S, Fishbone, etc.
• Managed and archived quality documentation and participated in internal and external quality audits.
• Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
• Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
• Wrote and implemented new rework procedures to standardize processes and streamline workflow.

• Non-profit organization focused on giving back to those in need. Readily take donations, food, clothing, shoes, money, house essentials, toiletries, etc. Organized free yard giveaways also helped with utilities.
• Handled all money and donations coming in and going out.
• Answered multi-line phone system and enthusiastically greeted callers.
• Scheduled appointments and conducted follow-up calls to clients.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.

• Provided compassionate support to clients, ensuring their needs were met and concerns addressed.
• Handled inquiries with professionalism and efficiency, delivering accurate information to clients and stakeholders.
• Assisted in sales operations by promoting products and services, enhancing customer engagement and satisfaction.
• Executed data entry tasks with precision, maintaining accuracy and integrity in all records.
• Resolved complaints promptly and effectively, fostering positive relationships with clients and improving service delivery.
• Collaborated with team members to achieve common goals, enhancing overall productivity and workplace harmony.

• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Inspected incoming and outgoing materials for accuracy and quality.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Performed visual inspections and non-destructive tests where appropriate.
• Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.

• Generated high-quality leads through strategic networking and targeted outreach initiatives.
• Cultivated extensive product knowledge to effectively communicate features and benefits to customers.
• Negotiated favorable terms and agreements that enhanced customer satisfaction and loyalty.
• Managed accounts by fostering strong relationships and delivering tailored solutions to meet client needs.
• Delivered persuasive sales presentations that successfully showcased product value and drove customer engagement.
• Maintained customer relationship management systems to track interactions and improve service delivery.