ADRIA VIOLETTE
Dean's Auto Sales
Flint,Michigan
2027
years of professional experience
Experienced administrative and customer-service professional with approximately 19 years of combined experience across administrative support, medical-office environments, automotive sales, title processing, retail, and home care. Skilled in scheduling, recordkeeping, paperwork processing, customer relations, multi-line telephone systems, and handling confidential information. Organized, dependable, detail-oriented, and comfortable working in fast-paced environments while managing multiple responsibilities.
Work History
Sales and Service
3 Years 1 Month- Performed cash, card, and check transactions to complete customer purchases.
- Guided customers through vehicle selection, test drives, and feature comparisons to match needs and budget.
- Explained financing options, lease terms, and warranty packages clearly to support informed purchase decisions.
- Completed registration paperwork and sales documentation.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Responded to customer inquiries via telephone and email.
- Streamlined administrative tasks such as inventory management and sales documentation, improving overall efficiency within the department.
Morning Stock
- Stock and replenish merchandise during morning shifts.
- Maintain organized and accurate product displays.
- Monitor inventory levels and identify items requiring replenishment.
- Work efficiently in a fast-paced retail environment.
- Assist customers as needed while maintaining department standards.
- 2 years
Administrative/Personal Assistant
- Provided administrative and day-to-day support to Deputy Chuck Heide.
- Prepared and processed writs of judgment related to the collection of unpaid obligations.
- Maintained accurate records and organized legal and administrative documentation.
- Communicated directly with courts and attorneys regarding cases and required documentation.
- Provided customer service and handled sensitive information with discretion.
- Prepared correspondence, reports, and presentation materials with strong accuracy and confidentiality.
- Organized meetings, agendas, and follow-up tasks to keep workflows on track.
- s
- Managed calendars, scheduled appointments, and prioritized daily commitments for seamless executive support.
Title Clerk
- Processed vehicle title transfers, verifying ownership documents and lien releases for auction sales.
- Reviewed title packets for accuracy, resolving discrepancies before submitting records to state agencies.
- Communicated with dealers, lenders, and DMV offices to track title status and resolve delays.
- Entered title and vehicle data into internal systems with consistent accuracy and confidentiality.
- Prepared duplicate titles, corrections, and reassignment documents to support transaction completion.
- Assisted customers and staff with title questions, providing timely updates on document processing.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
Caregiver
- Provided morning respite and home-care assistance for multiple clients.
- Supported clients with daily routines and personal needs.
- Provided dependable, compassionate care while working independently.
- Communicated with clients and families professionally.
- Managed responsibilities for multiple clients while maintaining reliability and attention to detail.
- Maintained client privacy and confidentiality.
- 8 years
- Concurrent Employment
Medical Receptionist
- Greeted patients and visitors, managed front desk flow, and maintained welcoming reception area.
- Scheduled appointments, coordinated provider calendars, and confirmed visits to reduce missed appointments.
- Answered multi-line phones, routed calls accurately, and relayed urgent messages to clinical staff.
- Verified insurance information, collected patient demographics, and updated records in electronic systems.
- Supported medical staff with faxing, scanning, and document management for patient charts.
- Communicated appointment instructions clearly, answered routine questions, and reinforced office policies.
- Resolved scheduling conflicts, handled patient concerns professionally, and maintained efficient reception operations.
Education
High School Diploma
Skills
Administrative Support
Customer Service
Appointment Scheduling
Multi-Line Telephone Systems
Data Entry & Recordkeeping
Document & File Management
Paperwork Processing
Title Processing
Finance Applications
Customer & Client Relations
Legal/Administrative Documentation
Confidential Information
Organization & Time Management
Independent Work
Problem Solving
Teamwork and collaboration
Timeline
Sales and Service
Dean's Auto Sales
08.2023 - 09.2026Read More
Morning Stock
Menards
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Caregiver
Respite Home Care
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Administrative/Personal Assistant
Deputy Chuck Heide
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Title Clerk
Manheim Auction
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Medical Receptionist
Michigan Lung and Critical Care
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Some College
High School Diploma
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